Downtown Optical

Barb, the owner, is the kind of person who makes you feel genuinely taken care of from the moment you walk in. She has a wonderful eye for what works, helps you find frames that truly complement your face, and offers thoughtful color options you might not have considered on your own. The experience feels personal, not rushed. She also accepts EyeMed Vision coverage, which makes it even easier to say yes. Five stars, without question.

For the last 3 years I believe I have purchased several pairs of glasses. Prices and styles are unbeatable. For those of you who like lots of different options this is the place to go. Price is unbeatable. I was able to get readers/computer glasses, sunglasses and everyday glasses for the same price one pair costs at most other places. It’s not the cheap lenses either. Barb is a great help in picking out what feels and looks best to you. She is so patient and doesn’t mind how long it takes you to try several pairs on till you get what you want. I found a pair I liked but wanted a different color. She looked up what else was available in that frame and order the frame for me. Love love love this place

Barb carries the coolest glasses in town. With every pair I have purchased I get so many compliments and people will stop me in a store and ask where I got them. Prices are the best in town. Barb also provides excellent customer service and so accommodating.

I have tried (3) of the other major optical centers here and Wausau and all three of them ended up being disappointments either in service, delivery, pricing (or all of the above). Downtown Optical not only provides wonderful personalized service, the pricing and delivery is great as well. I needed a frame repair and received service even after closing time on a Saturday as the owner was leaving for the day, it does not get any better than that! Need something special? If they do not either have the product or the answer they will go out of their way to obtain it for you. Highly recommended!

Best service you can get anywhere. Prices arent outrageous like other eye places, Barb takes her time with each patient. She does not rush you into making a decision.