Eyecare Center Of Wausau

I have been taking my (now) teenage daughter to the Eye Care Center of Wausau for the past 4 years for myopia management, and I couldn’t be happier with the care she has received. Dr. Kelsey Koerner has been absolutely amazing throughout her treatment journey. This year, my daughter decided she wanted to start wearing contacts. Dr. Koerner was incredibly patient and supportive through the entire process. It took several contact lens classes, multiple fittings, and trying different brands before we found the perfect fit for her. At no point did we feel rushed, and Dr. Koerner always took the time to answer questions and make sure my daughter felt comfortable and confident. I also have to recognize Hannah at the front desk. As someone who has worked in reception for years, I can truly appreciate exceptional customer service, and Hannah is one of the best receptionists I have ever encountered. She is always friendly, welcoming, and professional. Her voice is so calming, and she has a wonderful way of making patients feel at ease from the moment they walk through the door. I would highly recommend the Eye Care Center of Wausau to anyone looking for outstanding eye care. My daughter and I love this office and are so grateful for the care they provide! 😊

I have been a patient of EyeCare Center of Wausau for many years, and they are simply the best. The entire team is professional, friendly, thorough, and truly cares about their patients. Every visit has been a great experience, from scheduling to the exam itself. They take the time to answer questions, explain things clearly, and make you feel comfortable and well cared for. I highly recommend EyeCare Center of Wausau to anyone looking for excellent eye care.

This was my first visit to the EyeCare Center. I interacted with three different staff members during the process of getting my eye exam. Each person was pleasant, courteous, and professional. The facility was very clean and bright. I am happy with the exam.

Dr. Koerner is great. She has a very calm demeanor, she is caring and she's communicative. The building itself is very clean. The front desk ladies are super friendly and knowledgeable. 10/10. Thank you!

The building in itself is beautiful inside and out. I was happy to find out. They were taking new patients, and they got me in rather quickly. Being a first-time patient, impressions are very impoisn't, The check-in and initial eye screening went very quickly and pleasantly. However, when it came to fulfilling the prescription, I must say I was rather frustrated. I sat there for 30 minutes waiting for the lady to come back. And go over options. When she finally came back, she said, "Oh, I'm so sorry we're having problems with our computers." Well, it would be professional that after 10 minutes of leaving someone wait, you keep them updated on what is taking so long. I left there Having to wait until their computer systems are back up and running to find out what my options are for my glasses.