I was charged for a pair of glasses, when they came in, they tried to charge me 100 more, now I am having trouble getting a refund, they do not return phone calls, are very vague about inquiries and it always takes longer than most places to receive your glasses, also, the woman who does the eye exams is not licensed, but only the secretary. this is the second time I've had a problem there and I'm going to find a new eye doctor
Dr Richard A Kay Optometrist
About
Dr Richard A Kay Optometrist is an eye doctor and optical shop in Rochester, New Hampshire, located at 2 Union St. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. The practice is in network with 1 vision plan, including VSP. Care is provided by Richard A Kay, OD. The optical carries 36 frame brands. Walk-ins are accepted. Call (603) 332-3020 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
2 Union St
Rochester, NH 03867
Get Directions - Phone
- (603) 332-3020
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 28
I love Dr. Kay and his staff. Hands down the best optometrist I’ve ever seen. I recommend him to everyone. He is amazing with children as well.
I am extremely disappointed in this practice. I have tried for months to get an apt but no one EVER answers. I've left messages, no call backs. I've tried to go there, closed. I assumed he closed his practice but he did not. Maybe he lost all of his help, idk. But either way, I have found a new practice that I quite like. I just can't get any of my records transferred until I can finally reach Dr. Kay.
The staff was excellent and very helpful with figuring out my insurance & choosing frames. Dr.Kay was great! He took the time to pay attention to my eyes to see which view was clearer even if he had to do it a few times, he never made me feel rushed. I had a great experience and I highly recommend them.
This place is wonderful! I was refered by a friend. loved her glasses. Not only do I love my glasses and plan on returning for more of their gorgeous selection, I loved the service and prices. Everyone is bright and smiley. Dr. Kay was friendly and easy to talk to. I'm very glad to have found this little gem since I've moved to NH. Thanks.
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