I have been going here since 2010, and I absolutely love them and their staff. They have always been nice to my family and I and they all my questions are always answered. Dr. Khan has even provided my Dad information to pass on to his eye doctor. No bad complaints from me
Dr Shameem Khan Optometrist
About
Dr Shameem Khan Optometrist serves patients in Chino and the surrounding part of California from its office at 13768 Roswell Ave Ste 208. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses, contact lens fitting and pediatric eye care. Insurance accepted includes VSP, EyeMed, Davis Vision and Superior Vision (11 plans in total). Care is provided by Shameem Khan, OD. The optical carries 36 frame brands. You can walk in without an appointment. Call (909) 627-2020 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
13768 Roswell Ave Ste 208
Chino, CA 91710-1405
Get Directions - Phone
- (909) 627-2020
- Languages spoken
- English, Abkhazian, Spanish, Chinese
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Los_Angeles. Holiday hours may differ.
Doctors at this practice
Reviews on Google 21
Excellent doctor & excellent staff. They went out of their way to accomodate my needs. There are no long waits for appointments, and if there’s a serious issue they will even try to squeeze you in the same day. The staff is very good & don't try to make extra money by selling you the case for your glasses. (yep! that's what happened to me at another optometrist where i was asked to pay for the same brand case as my glasses, otherwise would instead get a “plain” one.) Dr Khan is a thorough doctor for my entire family. Would highly recommend to anyone.
Worst customer service you could ever expect. I called to check if they can order my contacts, I provided them my prescription information, product info and got a price quote. They told me to come on in so I left work and drove 30 minutes to them. After I got there, I provided them the prescription however they wanted a fax confirmation from the doctor which I said no problem and had them fax over the information. Even after that, they did not want to do it same day and told me someone will call next day. I found that weird as they just wasted my time by going in. Next day, the “doctor” from the office calls me to tell me that the price is double what he originally quoted me. I ask him and he says that he assumed I wanted the old contacts that have been discontinued for 2 years. The price he told me was MORE than MSRP now. I found that strange and unethical. He kept repeating that I told him the correct products but he just assumed I wanted old stock of contacts. I have no idea how someone would assume that. The attitude and poor customer service will prevent me from ever visiting this doctor’s office or recommend anyone else. STAY away as they will waste your time.
Dr. Shameem Khan has patience to the max. She answered all of my questions and did a very thorough examination. She is highly experience which helps. Her friendly staff help me find the right frame and lenses. Every thing was superb. I agree with another reviewer here who said its refreshing to know that some professionals still care.
I suffer from type one diabetes and related eye problems. Over decades I have visited several ophthalmologist and optometrists for my eye exam and eyeglasses. I had mixed satisfactions. Few months back a friend referred me to Dr. Shameem Khan. Her visit gave me a different experience. She thoroughly examined my eye without looking at clock. Her eyeglass prescription was perfect and I could see much better than before with glasses I purchased from her. However, after about three months, my ophthalmologist advised I should have cataract surgery in my left eye. Actually, Dr. Khan, during my above visit, had told me that I would need cataract surgery soon. Unfortunately, after cataract surgery, I developed distorted vision problem in that eye. My ophthalmologist could not find any reason for the problem. He continued with trial and error. Two weeks back I went to Dr. Shameem Khan again. She did 1 ½ hour-long exam using different gadgets. She found that my problem was in retina; I had retinopathy because of my diabetes. She strongly advised me to see a retina specialist rather visiting a general ophthalmologist. Next week I will be visiting a retina specialist and hope for the best. Dr. Khan is caring, thorough, friendly, and not greedy. I highly recommend her; I am sure you will have a unique experience.
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