East Ridge Eye Center

Been going to Dr Richmond for years. He is an excellent Dr. Very knowledgeable & concerned. Many reviews said office staff were rude, they do need an attitude adjustment but I go to Dr. Richmond not his staff. just overlook rudeness. Makes me try to be nicer than them. Dr Richmond is so sweet & caring.

Guy at the desk was rude. I have been going there for years now, same insurances all those years nothing had changed at all. He told me I have to pay a copay. I told him my secondary insurance always pays that and he rudely said we’ll see about that. So I go sit down and fill out paperwork and see they have my insurance information wrong on one of them and when I told him (once again he was rude) and said we have the right card now and I told him no same as last year and I told them last year it was the wrong one. I sit back down lady ask me to come up said I have to pay because they could not contact my insurance and they are short staffed and she doesn’t have time for it right now. Then she asked him what time my appointment is I told her it was 10 and at this point it was after my time. She said you can pay it and we will pay you back after they pay so you’ll get your money back. ( in past dr offices don’t give it back the credit you) . I told her I am out of work and I don’t have it so she tried to make me reschedule like my gas and time is worthless I don’t think so chick. I told her I’ll find another dr because they could not treatment I have received today . Never ever again. I will let it be known

Some people are afraid of the dentist; I'm afraid of the eye doctor. The technicians and doctors at East Ridge Eye Center worked patiently with me to ease my (irrational) fears. Thank you for a good exam.

I love Dr Dozier. He has always went above to help me !! He's a great doctor.

My family have been patients of East Ridge Eye Center for several years. Dr. Richmond and Dr. Dozier are considerate, efficient and experienced. Their expertise, to me, matters. I never have a doubt if I have any issue that is eye related. I know I can trust them and their professionalism. Their staff is also courteous, knowledgeable and experienced. Most of their staff members have years of experience. This means a lot to me and my family. We have always had great visits, follow-ups, exams, etc...everything you would want in a provider. We highly recommend East Ridge Eye Center!!