Edmundo Fimbres OD

Dirty, late from lunch, nice enough receptionist if you consider 0 help and all business nice enough, appointment @1 not seen till 1:45 so much time even the 1:30 appointment was in and out before… I’ve been going here for years and love the dr. I just hate the way it’s being managed and how dirty it has gotten 1 out of 5 . I feel like the photos are the place in its best light

Dr Fimbres was very knowledgeable and his manner was friendly yet professional. The exam went smoothy, and I was given a clear, concise explanation of my eye health. Staff was friendly and helpful. The lady who helped me to pick out my glasses was particularly kind. All in all a great experience.

Very poor costumer service. Dr.Fimbres is great and has been my eye doctor since I was 3 years old how ever his employees give very bad costumer service. It is very hard to get them to answer the phone. In today’s visit after calling 20 times I heard the phone ring and watched as the receptionist ignored the calls and continued to use her phone. I waited for my contacts for a month and a half after being told they would arrive in 2 weeks. Never did they follow up to give me an update. Luckily I was given a refund but the employees could have cared less that I have been in need for contacts for over three weeks. It is very sad to leave but I think it is time to find a new place with better costumer service.

I used to come here as a kid, and I decided to come back when I moved back to the area. My experience was quite pleasant. My appointment ran smoothly. The staff were friendly. My only issue is that when doing the eye chart test when they say "number one or number two" the doctor seemed to be in a rush. That made it a little difficult for me to decide which ones were better. Other than that my experience was good.

First time here and the appointment was a lot faster than I expected. The eyeglasses I got from them did take only two weeks, instead of the four weeks they said it would. The overall experience was positive, I'll probably be sticking with them for a while. During my appointment, I asked for a printed out of my prescription so I could buy glasses AND contacts. Then they just handed me the paper and didn't bother telling me that I don't have a prescription for contacts. I get they're busy, but explaining my options as one test is covered by insurance and the other is not doesn't really explain the differences between them... So I asked about it when I picked up my glasses because I was having issues with an online order for contacts when I used my prescription. And the lady at the front desk FINALLY explained it to me. And other test(s) that costs about $100. Good to know Like I said I think they were just busy and trying to get everyone seen as quickly as possible.