Pathetic team. They are not able to look up, neither call me up upfront saying they are not able to find insurance. Even though few months back r they are able to find with the same details. Even my wife has used same insurance at same location just 2 months back.the reckless attitude of genz front desk is going to harm the business.
Eye Care Associates of Princeton
About
Located at 3535 U.s. 1 in Princeton, , Eye Care Associates of Princeton is an eye care practice serving the Princeton area. The practice lists eye exams but not an in-house optical department. Listed services include dry eye treatment. Walk-in visits are welcome. Call 1(609) 520-1008 to confirm hours and coverage before you visit.
- Listing type
- Optometrist — no retail optical on site
- Address
-
3535 U.S. 1
Ste #416
Princeton, NJ 08540
Get Directions - Phone
- 1(609) 520-1008
- Languages spoken
- —
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Reviews on Google 694
I never take the time to write reviews because I’m old and surly🤣. In this case I felt I’d be remiss if I didn’t say something! I met with Dr. Julia Cooper today and she had the patience of a saint. I asked too many questions and received sharp, clear and educated answers. Great experience in times when it’s almost non existent. Well done doc and staff!
Dr. Harin Rajeev and his staff are very professional. I was seen quickly and all my questions were answered. Tests were thoroughly explained.
The vision tests and eye power selection process are all excellent. We have been going to Dr. Jim I Ciccarello since 2003 and the experience is exceptional. Just be aware that the Front Office systems is quite bad, they do not update the records properly with the vision insurance information. Today we found that date of birth was changed to some arbitrary date. When I asked the front desk about outdated insurance data in the system (system had data from 2022, and not the insurance info used recently in 2023 and 2024) as well about the incorrect date of birth which was correct till the last year, I was told by the front desk checkout person that the data is as the patient has input. This smells of “Passing the buck” attitude. Please check your demographics info minutely, or prescription may be printed with incorrect DOB. Last year the bill processor did not submit claim to my insurance but billed me at the cash rate and I started receiving bill collection calls. This was finally resolved by several visits to the office, calls, emails with the office manager. The Doctor’s process is excellent, but the office systems really need review.
The desk staff, and in particular, Dr. Cooper were very helpful, professional, and knowledgeable. Definitely recommend. Thank you very much!
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