Eye Care Associates Of Princeton Next To LensCrafters

My eyes were giving me problems and Dr. Rajeev was recommended to me by my ophthalmologist to get IPL and RF done. I never knew there were such treatments and was rather apprehensive at the beginning. But at the very first visit, Dr. Rajeev and his assistant, Nicola, eased my concerns and they performed the treatments very professionally and took time to address my questions. They were very caring and gentle when treating my eyes, explaining what’s happening at each step of the way. All in all, I am very thankful to have access to such professional services and would highly recommend them!

I never take the time to write reviews because I’m old and surly🤣. In this case I felt I’d be remiss if I didn’t say something! I met with Dr. Julia Cooper today and she had the patience of a saint. I asked too many questions and received sharp, clear and educated answers. Great experience in times when it’s almost non existent. Well done doc and staff!

Pathetic team. They are not able to look up, neither call me up upfront saying they are not able to find insurance. Even though few months back r they are able to find with the same details. Even my wife has used same insurance at same location just 2 months back.the reckless attitude of genz front desk is going to harm the business.

The vision tests and eye power selection process are all excellent. We have been going to Dr. Jim I Ciccarello since 2003 and the experience is exceptional. Just be aware that the Front Office systems is quite bad, they do not update the records properly with the vision insurance information. Today we found that date of birth was changed to some arbitrary date. When I asked the front desk about outdated insurance data in the system (system had data from 2022, and not the insurance info used recently in 2023 and 2024) as well about the incorrect date of birth which was correct till the last year, I was told by the front desk checkout person that the data is as the patient has input. This smells of “Passing the buck” attitude. Please check your demographics info minutely, or prescription may be printed with incorrect DOB. Last year the bill processor did not submit claim to my insurance but billed me at the cash rate and I started receiving bill collection calls. This was finally resolved by several visits to the office, calls, emails with the office manager. The Doctor’s process is excellent, but the office systems really need review.

The desk staff, and in particular, Dr. Cooper were very helpful, professional, and knowledgeable. Definitely recommend. Thank you very much!