Eye Care Vision Center

As a vendor having a terrible experience with this establishment. Glad they have a good reputation with patients but vendors beware. Have sent invoices via mail, email, left messages via phone and have not received any reply. Invoices total is less than $1000 but will now be past due one year in June. Would have taken monthly payments.

I am a long-time customer of over 20 years, and this is how I’ve been treated. I went in to have my glasses adjusted, and a staff member broke my glasses right in front of me — then later denied that they broke them. I rely on my glasses to see. My vision is very poor, and having functional, properly fitting glasses is not optional for me. What was taken from me that day was my ability to see clearly. As a “temporary” solution, I was given off-brand frames that are completely inadequate compared to my original frames, which were valued at around $300 and purchased from this center. The replacement frames do not fit my head properly, and worse, my lenses do not even fit them — they constantly pop out, making them unsafe and unusable. I was told nearly two months ago that I would be getting new glasses, yet I am still waiting. My calls have gone unanswered, voicemails have not been returned, and I am still actively trying to get this issue resolved. This entire experience has been incredibly frustrating and upsetting, especially given how long I’ve been a customer here.

I have visited this eye care center for over 20 years. It has been all great experiences. Dr. Ruiz, receptionists, office managers, technician Daniel, who actually makes your glasses, are all super nice, friendly and professional. I cannot think of any reason to not come back here again and again.

New Patient/ 1st time Visit: I haven't gotten an eye examined in years! Eye Care Vision Center was so helpful, quick, and professional. The entire staff at Eye Care Vision is wonderful. I immediately felt like a part of their family, which makes the experience fun and trustworthy. All of my questions were answered professionally. They did a great job working with my insurance and finding what works best for me. --- They also found a pair of frames that REALLY worked for me and I felt looked great. (Personally, I am someone who has a harder time in finding the "right look" for myself. So I was relieved and impressed at how fast they found a pair of glasses that worked for me!) Very happy with my decision to come here.

5 stars! This is not my regular eye doctor but I was traveling and lost my glasses and backup pair of contacts and was in desperate need of a back up pair. I started calling local places and Eye Care Vision Center was able to provide me a trial pair free of charge. They were so nice and I cannot thank them enough for helping me out.