I am extremely disappointed with how my Oakley sunglasses order was handled through this office. It took nearly a month for my order to arrive, and when it finally did, the sunglasses appeared used — no protective covers, smudged lenses, and clearly not in new condition. Throughout the delay, I called multiple times for updates and was repeatedly told I would receive a tracking number and receipt. The lack of communication, accountability, and organization at every step has been completely unacceptable. To make matters worse, no solution or compensation was ever offered for the delay or the condition of the product. I expected far better professionalism and customer care from a medical office and from a business representing a premium brand like Oakley. This entire experience reflects serious failures in both service and quality control. I would strongly caution others to think twice before ordering eyewear here — the frustration and lack of follow-through simply aren’t worth it.
