THIS PLACE IS AWFUL! I got my sons prescription glasses here last year immediately I can tell they were defective one arm that goes behind the ear was shorter than the other when I pointed this out they refused to get a replacement instead offered to adjust them even after they adjusted them they did not do a great job instead of arguing with them I ended up leaving tried to make do with them the best I could . Within the last year I have had to bring my son’s glasses back to this location several times so my son could probably wear them . Each time I came to this location they had an Attitude with me like I was bothering them One time telling me that during the summer Because my son sweats the Glasses are not going to fit him properly. The people at this location are very lazy. They have a horrible attitude. And do not know how to speak in a professional way . On November 18 2024 I brought the glasses back because again they are not fitting Due to the fact that they were defective from the beginning. They once again at this location had a horrible attitude. They took the glasses back one time claiming to have adjusted them When they brought them back out and tried to Put them on my son they were crooked And still too loose I told the Asian lady that was speaking to me that obviously these glasses are not adjusted To where he can wear them correctly, can they please take them back and try to adjust them again? Her response to me was shocking. She said your sons face is crooked glasses do not fit your son’s face because his Face is crooked !!! I was totally shocked and humiliated. These people tried to blame my sons face As being the problem, when in fact, the defective glasses have been a problem for at least a year That they would not replace And never adjusted them correctly I had to basically force her to take the glasses and try to go Adjust them again she had an attitude and took them back in the room And brought them out and said these are broken we cannot fix them!!!! THEY BROKE MY SONS GLASSES and then tried to blame it on me and basically kicked me out of the store!!!! If anybody is wondering why I did not go to a different location to get the glass Adjusted somewhere else the answer to that is I did! Nobody was willing to try to adjust the glasses because I did not get the prescription from them ! Beware of this place beware of these people they will break your glasses and blame it on you and you will be stuck with broken glasses and no glasses to wear !!! My son is a previous eye surgery patient without proper glasses He cannot see, and if he’s not wearing glasses that are proper it could put him at risk for having another eye surgery . If my son suffers damage due to this places negligence I will make sure they will be held accountable!!!These people here do not care avoid this place !!!!
