Eyes Etc. Optical

I had such a wonderful experience at this office! From the moment I walked in, the entire staff was incredibly welcoming, kind, and professional. They truly made me feel comfortable every step of the way. A special thank you to the team for taking the time to patiently show me how to put in my contact lenses. They explained everything clearly, made sure I felt confident, and never made me feel rushed. That level of care and attention made all the difference. I highly recommend this office to anyone looking for excellent eye care and a genuinely friendly, supportive staff!

I went to Eyes Etc to use my VSP benefits before years end. I needed clear single vision glasses and wanted them anti reflective and scratch resistant, that's all. The price quoted seemed very high at over $350 for the exam and these glasses. I never spent more than about $150 with my VSP benefits in the past. Unknown to me at the time, they had sold high index lenses. After researching, I do not need this type of lens. These lenses are typically for very strong prescriptions and mine is relatively weak. They cost me an additional $118. They will try to say they explained to me that these were high end lenses and that is why they were so expensive but it wasn't until I spoke with VSP that the term High Index lenses even came up and that was how they were able to up-charge me. VSP was curious as to why I ordered this type of lens to which I told them I did not. I only needed a standard lens. On top of all this, one of the cons of High Index lenses is they are not very scratch resistant, which is one of the things I really wanted out of a lens. Things are not getting cheaper in this world so don't spend your hard earned money here. They will up-charge you on things you do not need and are too expensive even if they don't. There are plenty of other reputable optometrists out there to waste your time with these people. Eyes Etc can call me to go over the bill any time. Now that I understand the bill and what they sold me, I bet they won't.

Daughter had appointment. Great with kids. Really nice office. Helpful professional super nice staff. Flexible with our tight schedule. Answered all our questions. They were on time. Just a great team, great experience. Will be bringing whole family back for eye check ups.

I went for a general wellness eye exam, I don't wear contacts or glasses. I was told I should have tests and immediately the staff proceeded in administering these extensive tests. Obviously because this was a medicare visit, I was instructed to sign forms although nothing was explained. At the end of the visit I finally saw the doctor and she then explained the results. Although I have medicare (and met the deductible and have a supplementary policy) I was informed I owned them for two services (which were written in on the forms). Immediately after I was given an annual appointment for next year without even asking my availability. NO STARS. Most physicians offices I have been to in SW Florida have been excellent and forthcoming with coordinating insurance and any further responsibility on my end. Do yourself a favor if you are looking for a new ophthalmologist, skip EYES ETC. OPTICAL.

The entire staff treats you with kindness and respect. They will help you as much as you want/need. It's like you are a family member. Dr. Fowler is professional and friendly. All of the ladies that work there are SUPER nice and of a wide age range. I'm sure you will be able to find one that will understand your taste in frames completely. I LOVE their frame selection. I can see so clearly now. You get what you pay for. Trust your eyes and style to these ladies❣️❣️❣️