Family Eye Care

I had the worst experience. Not only did my glasses have the wrong prescription, the complete order was not what I had asked for. Instead of trying to fix their errors, they blamed me, suggested I take a refund and sent me on my way. Shame on you Dr. for letting your office associates run your business like this. You are loosing customers. Look at all the reviews. They are just like mine!!! The older lady that sits to the left of the front desk has no business being in any kind of customer service capacity. She is rude, ignorant, and not fit to be the position she holds. As I was leaving with my refund, the older lady mockingly wished me a Merry Christmas as she laughed and walked to the back.

Very limited parking. The front staff was friendly, but the actual appointment was disappointing. Once my child’s name was called, the exam lasted less than 10 minutes. They only scanned her eyes with a machine—no dilation (not that kind of office) and no thorough examination. The provider didn’t ask if she had any concerns, even though she does have them. We only came here because it was the only office that accepted our insurance and could see her before the end of the year. Overall, it felt rushed and incomplete. I would recommend going somewhere else.

We love this eye doctor. Staff is always friendly and professional. I love short wait times.

Took my granddaughter for exam and glasses. Got two pair for a great price. Took only ten days to come in. Which I think is reasonable. Staff was very gracious. Doctor was very thorough and explained everything to my granddaughter and I. I really enjoyed the service of the gentleman who helped choose her glasses. He let my granddaughter know which were more affordable but similar to an expensive frame she liked. I thought that was great because I was trying to stay within my budget. We also were able to get our appointment in a reasonable amount of time. And they accepted Medicaid. We will be using them for our family from now on! Overall it was a great experience!

I've been wearing glasses for 55 years, and this was the shortest and incomplete eye exam I have ever had, maybe 7 minutes. When I had my last exam my previous (out of state )Dr said I had cataracts, and needed to recheck at the next exam. This Dr didn't even mention them. But he only said maybe 10 words to me. The office, equipment and Dr. are way old. The place is also very dirty, and I felt uncomfortable touching any of the equipment. The office staff wasn't rude, but as close as you could get to it. I won't be back, and suggest that you find another eye Dr.