My daughter has level 3 autism/non verbal. We were running behind so I called to notify that we are on our way that my daughter has special needs (level 3 autism) and she responded, oh we weren’t aware of that. Which my husband was not to thrilled to hear. When we finally got there, the nurse in the back was amazing and got my daughter’s eyes dilated even though she was extremely upset but she got the job done. We waited and now it was time to see the doctor. He wanted me to hold my daughter which I did but since she has autism, it’s a little more difficult. She was kicking and screaming which is normal for being in a doctors office. I couldn’t hold her anymore so my husband took over. The doctor said to hold her so she doesn’t kick or hit him. He repeated that he won’t be able to do the exam for her behavioral issues. It was literally less than 5 minutes and he didn’t even try. He didn’t even want to touch her so he doesn’t get hit. It was poor professionalism on their part. I know my daughter has level 3 autism, non verbal and we were given a referral to see this place. Please do not use this place if you have a special needs child. Not worth the 40 min drive, nor your time to be told we can’t do the exam because of your child’s behavioral issues. Hope this helps another family.
