Wonderful eye care practice! Dr. Guy is top notch! He is so supportive and listens to my concerns and always offers up-to-date solutions for my eye care needs. He keeps informed of new therapies and options.
About
Family Vision Center - Rochester serves patients in Rochester and the surrounding part of New York from its office at 1425 Jefferson Rd. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses and contact lens fitting. Insurance accepted includes VSP, Spectera and MetLife (4 plans in total). Doctors at this practice include Vadim Guy, OD, Rama Kanout, OD, Jeremy Outinen, OD and Steven Rosinski, OD. The optical carries 36 frame brands. It is open 5 days a week. You can walk in without an appointment. Call (585)427-0780 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
1425 Jefferson Rd
Rochester, NY 14623
Get Directions - Phone
- (585)427-0780
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 9:00 AM – 5:00 PM |
| Tuesday | 9:00 AM – 5:00 PM |
| Wednesday | 9:00 AM – 5:00 PM |
| Thursday | 9:00 AM – 5:00 PM |
| Friday | 9:00 AM – 1:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 103
Nice, clean office with friendly staff! Dr. Guy was fantastic with my kids ( ages 5 and 2.5) and not many people in the area see kids that age , so that says alot. He went above and beyond so I will definitely be back.
Dr. Guy is Very knowledgeable as a doctor, friendly and is highly respected by the professionals in the optometric community - I know, I'm in the industry. He also does a lot for the community as he organized & managed community outreach and eye screening programs to help kids at Special Olympics👍+++. You'll get a Top level service at the Family Vision Center. I'd go no where else in Rochester for my family's eyecare needs 😎
The office is clean and convenient because I work across the street. I went in two weeks ago for my exam and the experience was great. The doctor was awesome and the staff were super friendly. Fast forward two weeks and my experience was like day and night. After seeing the doctor, I was told to wait. I had no problem with that because there was another client being given serviced. What I had a problem with was when the client left. I wasn't acknowledged and I watched the optical person sit at her desk on her cell phone. Five minutes pass and I overhear them speaking loudly about someone's insurance issue. Surely that can't be about me. More time passed. The receptionist walked towards the offices and asked if I had been seen. I responded, yes, but I'm still waiting. She shrugged and kept going. More time passed, still on her cell phone. More clients walked in, receptionist sashayed back to her desk. Btw, her top was inappropriate for an office. The slits down the side from her armpit to waist looked like a pajama top. When I'm finally acknowledged, I go over to the desk and I'm told I can't use my insurance until Aug 1. Oh, so you were discussing my policy out loud. That's a borderline HIPPA violation. Sorry, nothing we can do. Just call us. So, I have no more contacts and the only thing I have are the two week trial pair they gave me. My doctor back home would have provided a pair to tie me over. If I walk in that office and that same woman is sitting there, I will leave and buy my lenses online. The woman that was there two weeks ago (I can't remember her name) was so nice and energetic. She took time to write down quotes for daily and weekly lenses with insurance and rebates, and without insurance, in case I want to buy glasses with my allowance. She told me should would be on vacation when I returned. I should have waited on her return because these people were rude and not friendly. The only saving grace were Dr Rama and and her technician.
Efficient and productive visit to Optometrist this week. Thank you Family Vision Center.
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