Eyemart Express

These people acknowledged that they don’t have glasses small enough for my 3 year old autistic son. Despite that, I, in desperation bought two pairs of glasses for him. I asked to pay for the PD measurement so I could order a proper fitting pair online, since they didn’t have any. The PD measurement they acknowledged was extremely difficult for them to take…. and they told me I’ll have to figure it out because not even for a fee can I pay for the PD. The party (online) responsible for getting them. My son is autistic and cannot do the online apps. I didn’t ask for a refund, I asked for information and offered to pay for it. These people are cruel and heartless and I hope they can live with themselves. It would be unfair for me to ask for a refund but it is outright cruel for them to withhold information they have acknowledged that I need and also acknowledged would be difficult to get otherwise. Absolutely disgusting and ableist behavior- wouldn’t give them another dime, which is so disappointing because as soon as they had glasses that fit my son I would have returned and been a customer for life. Grateful they saved me the trouble instead by showing what kind of humans they are.

I left a review yesterday but it wasn’t specific to this store. Dee and Danielle specifically were incredible. Kinyaaanu was also great. It was a whole team effort to get my daughter into glasses and the hard work paid off. She wore them most of the weekend after pick up. Can’t thank these amazing people enough!

I love coming here for my glasses. The Dr that does my eye exams is very nice and professional. I never have to wait when I have an appointment. I had an 8 yr gap between exams and they still had all my information on file and got me right in. The ladies out front that assist with picking and ordering your frames are absolutely amazing! Even with all the different customers/patients they have coming through there every day, they still remember me by name. Picking out frames can be a very tedious and overwhelming task but they make it easy and fun! They are very knowledgeable about how to get the best prices and what coupons can be used. I can't imagine getting my glasses from anywhere else.

Everyone here is so nice and very helpful. Dr. Jemetz is especially helpful and explains everything thoroughly. I can tell he loves his job and that makes a big difference. Plus — you can get same day glasses—a great bonus!

I walked in without an appointment & was helped immediately. All my questions were answered & glasses made in 34 minutes! And the pricing was great! I'll be using Eyemart Express for all my vision needs.