Ok, long review. I came in January to get my eyes checked. I specifically made to get my eyes dilated because I wanted an accurate prescription and I just had a baby , my last Eye Doctor Who I was with for years, told me whenever I move and I get new glasses after having my child that I need to get my eyes Dilated. I specifically made an appointment for that, but was refused dilation when I came. Fast forward I recently got two pairs of glasses now in May. Yes, I know it’s been a long time, but life was busy and I was just never at home. The glasses work for me up close but do not work for me far away, which is the whole reason why I wanted to be Dilated and I told the doctor that multiple times in my appointment. When I called for a retest, their appointment isn’t until June 12 which sucks but was also told that the hundreds of dollars I spent on my lenses would not be compensated for their wrong prescription, I was also told that my eyes could’ve changed in the past 5 months. I’ve worked at an ophthalmologist office since I was 17, i am now 32. I can tell you that most people’s eyes do not change that drastically in five months. Either way, you can’t expect someone to get a prescription, get glasses and try them all within 60 days and if they do not work call back to make an appointment. Anytime a prescription has EVER been wrong at the offices I have worked they have helped with half of the lens coverage or completely covered it. To be honest, I knew the moment he refused my dilation multiple times that I should have just got up and left and went somewhere else.
