Dayo N
5 months ago
I was seen by DR. Phan the other day. She was AMAZING! Answered all my questions and was very patient with me when doing my tests. 10/10 would recommend
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About
Freedom Optometry serves patients in El Paso and the surrounding part of Texas from its office at 1616 Pike Rd. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Insurance accepted includes EyeMed, Aetna Vision, Cigna Vision and Humana (8 plans in total). You can walk in without an appointment. Call (915) 564-4100 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
1616 Pike Rd
Ste F105
El Paso, TX 79906-4109
Get Directions - Phone
- (915) 564-4100
- Languages spoken
- —
- Walk-ins
- Accepted
Insurance accepted
✓ EyeMed
✓ Aetna Vision
✓ Cigna Vision
✓ Humana Vision
✓ Humana Vision PLUS
✓ Humana Focus / Optimum / Advantage
✓ Humana Medicare Advantage
✓ Humana Medicare Supplement
Self-reported by the practice. These details have not been confirmed yet.
Vision plans and medical plans are billed differently — call ahead
to confirm which side of your coverage applies to your visit.
Services offered
Services not listed are not offered at this location.
Frame brands carried
This is a clinical practice with no retail optical. Your
prescription can be filled at any optical shop —
see shops in El Paso.
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Denver. Holiday hours may differ.
Reviews on Google 60
2.8
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Rod Mack
a year ago
I have bought three pairs of glasses there and all of the screws loosened within a couple of weeks, I'm lucky that my lenses where not lost. So NO, I don't recommend this optical place of business, and this is recent as of last year! I spent a lot of money on the frames and the quality is very poor!
Ctine Doza
7 years ago
It took me about 6 months to work up the nerve to give this place a chance based on their bad reviews. After my experience with them last night, I honestly don’t know why the reviews are so bad! All the staff was super friendly and the doctor made sure to make me feel like I was an extremely valued customer. He explained every thing he did, and was the most hands on doctor I’ve ever had. From start to finish, I was in and out within 75 mins. Including waiting time. I’d definitely come back!
Valorie Rivera
7 years ago
If I could give ZERO stars I would but the staff was nice! This doctor has no bedside manners, he was rude to my son (called him stupid), appointment was rushed (only after he overheard me complain about the wait time) and I am not filling my child's prescription because I do not believe it is correct! I Do NOT recommend this doctor. I called to complain about he doctor; spoke with office manager who said she would call back in an hour. Almost 5 hrs after, the doctor called me apologizing and basically calling my child a liar because he denied saying the things he said (so why apologize)? Not sure why she would have him call me if she its her job to assess patient issues. I wish they would STOP apologizing and do something about him and the service patients are receiving at their office!! Shameful!
Dionne Ruiz
4 years ago
Me and my kids have been coming to this office for awhile, the doctor is good . But that new staff has made his office like TRASH with thier very disrespectful ways, and I told them to cancel ALL our appointment(s). So now I have to find another Eye Facility to take care of us properly with respect. I'm not dealing with it and I drive us from the UPPER VALLEY far westside!
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