Global Care Optometry – Fort Myers

It was our first time here. The pre exam woman should have identified herself and explained what she would be testing for. When finished she should have directed us to the chair outside and told us to wait for the Dr to finish the exam. My husband thought the eye exam was over and he started to choose his frames!! Her demeanor was very cool and off putting. The Dr was very nice and explained what she was doing. . She asked questions about our eye histories and advised us accordingly. The man who adjusted the frames and did the billing was kind and funny. He was knowledgeable in some things but needed help on others. A different man suggested a better deal for us and it was cheaper that way. I guess there were some tech/ software issues and it took quite awhile to get checked out. We’ll see in a couple weeks if the prescription was correct and my husband is satisfied with his reading glasses.

Outstanding people work at the facility. Very helpful and knowledgeable. Every time we have been at this facility, has been outstanding. I will keep coming back.

Felt like every one in the store was awesome this morning ! It was a smooth process from check in to the end of my appointment. everyone was very informative and friendly. I highly recommend this location!

"It was our first time here. The pre exam woman should have identified herself and explained what she would be testing for. When finished she should have directed us to the chair outside and told us to wait for the Dr to finish the exam. My husband thought the eye exam was over and he started to choose his frames!! Her demeanor was very cool and off putting." This was review was so precise I had to cut and paste it because I had the exact same experience/feeling. Not to mention she subtlely used scare tactics by quietly stating, "I wouldn't recommend it." when it came to using the FREE liquid drops to dialate pupils for the exam itself. You could pay $29.99 for the x-ray that does not give you blurred vision for afew hours afterwards. Glad I didn't fall for it. It was fine to use the free drops. The optomotrist was wonderful and was a welcome relief from the former. Overall, it was an average experience due to the non-welcoming initial party. Everyone else was great and thus, the 4 stars. Everyone has bad days, and maybe it was just one of those days.

I had an excellent experience with the service, and the doctor was caring, knowledgeable, and a professional at the same time. I truly loved the whole experience.