Great place to go for any of your eye care needs. Staff is attentive and caring. Dr Gustafson is awesome. Very knowledgeable doctor who is excellent at explaining how your personal case is different or similar to others. I’ve been seeing him for going on 10 years and I always feel good walking out of Provides the highest level of care every time. Highly recommend!
About
Gustafson Eye Care Clinics serves patients in Palatine and the surrounding part of Illinois from its office at 96 W Northwest Hwy. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Insurance accepted includes VSP, EyeMed, Aetna Vision and Cigna Vision (9 plans in total). Doctors at this practice include Thomas Gustafson, OD, Kelly Oliver, OD and Rachel Hutchins, OD. The optical carries 36 frame brands. It is open 6 days a week, including Saturdays. You can walk in without an appointment. Call (847) 358-7722 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
96 W Northwest Hwy
Palatine, IL 60067
Get Directions - Phone
- (847) 358-7722
- Languages spoken
- English, Spanish
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 10:00 AM – 5:00 PM |
| Tuesday | 9:30 AM – 6:00 PM |
| Wednesday | 9:30 AM – 6:00 PM |
| Thursday | 10:00 AM – 6:00 PM |
| Friday | 9:00 AM – 3:00 PM |
| Saturday | 9:00 AM – 1:00 PM |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 299
I had a fantastic experience at Gustafson Eye Care. From the moment I walked in, I was greeted by a friendly receptionist who went out of her way to welcome me by name — “You must be Joel, my 10 o’clock!” That small touch instantly made me smile and set the tone for the visit. The entire staff was warm, professional, and genuinely caring throughout. Dr. Tom was amazing — very personable, easy to talk to, and made the appointment feel comfortable and relaxed. We even ended up chatting about a restaurant we’ve both been to in Wisconsin, which made the whole experience feel more like a conversation than a typical appointment. It’s clear this team truly cares about their patients and goes the extra mile to make you feel welcome. Highly recommend Gustafson Eye Care!
My experience with Gustafson Eye Care has been a consistent one. They are very thorough in their exams with one goal in mind, to provide the best possible outcome when prescribing new lenses or any treatment or procedure. I have a couple unique issues with my eyes and when any concern has arisen, they have reassured me that they are there to provide solutions to support you as the patient throughout your journey.
I have always been very satisfied with the care and attention that I have received in Gustafson Eye Care clinic. Dr. Gustafson is excellent doctor. He listened carefully, answered all my questions, and made me feel at easy throughout my visits. I am so confident that I'm in good hands. The entire team at Gustafson Eye Care is friendly and efficient. Highly recommended.
This practice is wonderful…kind, friendly, compassionate and professional. Reception staff, tech people and Dr. Gustafson are all great. We recommended my mother in law to this practice and she has her initial appointment next month. Always confident our friends and family will be happy as patients. Thank you, Bob Finger
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