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Optical shop Eye doctor ● Closed now Details not recently confirmed Exams & optical on site

Heartland Optical

1012 N 27th St, Lincoln, NE 68503

About

Heartland Optical serves patients in Lincoln and the surrounding part of Nebraska from its office at 1012 N 27th St. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses and contact lens fitting. Insurance accepted includes EyeMed, Spectera, Aetna Vision and Cigna Vision (9 plans in total). Doctors at this practice include Dennis Kappenman, OD, Cassity West, OD and Jennifer Yager, OD. It is open 6 days a week, including Saturdays. You can walk in without an appointment. Call (402)476-3311 to confirm hours and coverage before you visit.

Listing type
Optical · Optometrist
Address
1012 N 27th St
Lincoln, NE 68503
Get Directions
Phone
(402)476-3311
Languages spoken
English, Spanish
Walk-ins
Accepted

Insurance accepted

✓ EyeMed ✓ Spectera / UnitedHealthcare ✓ Aetna Vision ✓ Cigna Vision ✓ Humana Vision ✓ Humana Vision PLUS ✓ Humana Focus / Optimum / Advantage ✓ Humana Medicare Advantage ✓ Humana Medicare Supplement
Self-reported by the practice. These details have not been confirmed yet. Vision plans and medical plans are billed differently — call ahead to confirm which side of your coverage applies to your visit.

Services offered

✓ Comprehensive eye exam
✓ Glasses & frames
✓ Contact lens fitting

Services not listed are not offered at this location.

Frame brands carried

This is a clinical practice with no retail optical. Your prescription can be filled at any optical shop — see shops in Lincoln.

On the map

Hours

Monday 8:00 AM – 5:30 PM
Tuesday 8:00 AM – 5:30 PM
Wednesday 8:00 AM – 5:30 PM
Thursday 8:00 AM – 5:30 PM
Friday 8:00 AM – 5:30 PM
Saturday 8:00 AM – 12:00 PM

Currently closed. Times shown in America/Chicago. Holiday hours may differ.

Doctors at this practice

DK
Dennis Kappenman, OD
Male
Licence 1171 (NE) NPI 1306939020
CW
Cassity West, OD
JY
Jennifer Yager, OD

Reviews on Google 733

4.9
Based on 733 Google reviews
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Jordan Bailey
Jordan Bailey 2 months ago

I've been going to Heartland Optical for years, and I couldn't recommend them more. The entire team is friendly, knowledgeable, and always goes above and beyond to take care of their patients. Whether I need an adjustment, new nose pads, or help with my glasses, they're always happy to help. I also really appreciate the warranty they offer on my glasses—it makes the whole experience worry-free and shows they stand behind what they sell. If you're looking for an eye doctor that truly cares about their patients and provides outstanding service, Heartland Optical is the place to go!

Rick Horsley
Rick Horsley 3 months ago

5-Star Review for Heartland Optical in Lincoln, NE I had a fantastic experience at Heartland Optical! From the moment I walked in, the staff was incredibly welcoming, professional, and personable. They took the time to thoroughly explain everything during my vision checkup and made sure I felt comfortable and well-informed throughout the entire process. The quality of service was outstanding — efficient, accurate, and genuinely caring. I left feeling confident about my eye health and excited about my new prescription. If you’re looking for a trusted place for your next vision checkup or eyewear needs in Lincoln, I highly recommend Heartland Optical. They truly went above and beyond! Will definitely be returning and sending friends and family their way. Thank you, Heartland Optical!​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​! Sincerely, Rick Horsley

Elizabeth Streeter
Elizabeth Streeter 2 months ago

I wouldn’t say everyone here is super friendly, but there are some amazing staff! My son is autistic and he has been coming here for 5 years. I just got my first pair and the girl who helped me was an absolute angel!! Her name is Morgan and I highly recommend her!

Grace Steffen
Grace Steffen 4 months ago

My husband and I are from out of town and his single pair of contacts that he brought with him had ripped but a lot of other locations were closed or unable to get us in. This place was able to get us in so quickly and really took good care of us! They were even open on a Saturday, which is really great. The staff were really nice and welcoming, I highly recommend this place!

S Ruff
S Ruff a month ago

I have had a recurrent corneal abrasion and they treated me so well! I know I was being such a baby but I was in so much pain and the doctor had even left for the day and came back to care of me. I can’t even express how appreciative I am!!

See all reviews on Google

Reviews are written by Google users and shown as published on Google. EyecareSearch does not edit, verify or rank them.

EyecareSearch is a directory service. We do not provide medical advice, verify clinical outcomes, or guarantee insurance coverage. Plan participation is self-reported by each practice — always confirm benefits directly with your plan and the practice before your visit.