Helfrich Family Eye Care serves patients in Belleville and the surrounding part of Illinois from its office at 3917 Frank Scott Pkwy W. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses and contact lens fitting. Insurance accepted includes EyeMed, Spectera, Aetna Vision and Cigna Vision (9 plans in total). Care is provided by Melissa Helfrich, OD. It is open 5 days a week. You can walk in without an appointment. Call (618)744-7555 to confirm hours and coverage before you visit.
Services not listed are not offered at this location.
| Monday | 9:00 AM – 5:00 PM |
| Tuesday | 9:00 AM – 5:00 PM |
| Wednesday | 9:00 AM – 5:00 PM |
| Thursday | 9:00 AM – 5:00 PM |
| Friday | 9:00 AM – 1:00 PM |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
I have been a patient of Dr Helfrich for about three years. I have received excellent, professional care. The office staff and Optician are great. I do not hesitate to recommend the practice.
Gorgeous office and all of the employees were so friendly. I had Dr Jacob Moore and he was excellent. He was sure to not rush me through the appointment and took the time to discuss any of my concerns. I would highly recommend this office for your eye needs.
Dr Helfrich and her staff continually provide top notch care. Dr Helfrich remains on top of the latest development in her field, and brings those to her office. Everything I've purchased there has been A+ quality, and dead on correct the first time (glasses, contacts, misc product), and I have faith that if ever it were not, they'd make it right immediately. They have built some extra bits into their service structure for when insurance has been maxed out. They recognize their patients as people in the community, - not "just another patient" who walks through their door. This office is truly "small town service" with "big city professionalism & equipment". And they're NICE. The staff loves working there, and it shows. We've never had a cranky conversation with anyone in their office, over a whole lotta years!
I've been going to Helfrich Eye Care for over 6 years and the care has always been top-notch. What initially attracted me to Dr. Helfrich was that she does not require eye dilation for in depth examinations due to her state-of-the-art equipment. The staff is super friendly and thorough. If you purchase glasses, you not only receive a great warranty but first-class service before and after purchase from Shavonne.
My first eye exam with Dr. Helfrich I felt comfortable. My exam was not rushed and I had time to adjust to the different lenses during the exam. The office staff was organized and put me at ease during the air puff exam, (never my favorite part of the exam) I walked out with confidence knowing I had a good exam and new glasses on order. Because my experience was so good I have returned every year for my eye exam and followed Dr. Helfrich to new locations. I highly recommend Helfrich Family Eye Care if you are looking for a professional staff and excellent eye exam.
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