I have been to ALL the Jacksonville locations, and Ponte Vedra is by far the best, friendliest, and most knowledgeable location. Even though this location is far from me and out of the way (30mins or so), I would drive out specifically to this location for the staff and Dr. Allison. Dr. Allison Falden is the best optometrist, great bedside manner, very friendly, really knows her stuff, and has the most precise prescription measurements that I've ever had, and I've been to quite a few optometrists. She is always spot on and have never had any issues with the glasses or contacts that she prescribes. If you want an accurate prescription, this is where you should go. The staff, Madi and another young gentleman (sorry I didn't get his name) were also extremely pleasant and very patient. They helped me pick out a pair of glasses that fit my face, assisted me with the type and color of transition lenses, and also made sure that the coding and everything benefited me, rather than just the insurance company. They really made me feel welcome and spent time helping me, made me feel heard and also appreciated. I love this staff and the location. This is the location and the doctor that you want to go to! Love them and they have amazing customer service!
