Dr. Pinkerton is phenomenal, he goes above and beyond! Not only did he remove the metal shards that were stuck in my son's eye... he came in after hours and on the weekend! He was very compassionate and patient throughout the entire procedure... Most Certainly East Texas' Finest Eye Dr!!
About
Located at 206 E US Highway 80 Ste G in White Oak, TX, Insight Eye Care is an eye doctor and optical shop serving the White Oak area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. Listed services include glasses & frames, contact lenses and contact lens fitting. Superior Vision is among the 2 vision plans accepted. Care is provided by Jeffery Pinkerton, OD. Walk-in visits are welcome. Call (903) 295-2015 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
206 E US Highway 80 Ste G
White Oak, TX 75693-2136
Get Directions - Phone
- (903) 295-2015
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 8
Dr. Pinkerton is by far our favorite! My son has been to many different Doctors and Dr. Pinkerton was the first to actually get my sons Prescription Correct. His eye sight changes every year and Dr. Pinkerton stays on top of it. I highly recommend him. The only negative thing I can say is that there are sometimes long waiting periods in office and there have been some front office staff that aren’t always professional and caring of patients. We haven’t been one of those patients but I have witnessed them be rude to others.
Love Dr. Pinkerton, but don't care for the office staff. I tried picking up my contacts from the White oak office several times and they were always closed. I was told the office would be open on the message that was left. When I called they said they had moved to the Kilgore office a week earlier than expected. When I asked if they could mail them to me, they said they would. I called a week later to ask about them. They refused to mail them to me. After all the trouble, the least they could have done was mail them. Not good customer service in my opinion.
Extremely disappointing. Office changed my appointment location without notifying me. They were apparently running extremely late but didn't bother to communicate, much less apologize. Receptionist couldn't provide a street address that was accepted by GPS. Front desk staff were too busy talking about their youthful appearances, children and co-workers, to welcome and assist a new patient. I wonder how they treat established patients that are taken for granted? There are too many other provider options to tolerate this rudeness and incompetence. Customer service training would benefit this group.
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