Insight Eyecare Optometry Scotts Valley

I can’t say enough good things about my experiences at Insight Eyecare, Scotts Valley. Across multiple visits, the level of care and consistency from this team has been truly exceptional. From the moment you walk in, the environment is welcoming, calm, and genuinely patient-centered. Nothing feels rushed—every interaction is thoughtful and professional. Isaak was excellent during my pre-exam—thorough, efficient, and personable—like no other place I’ve experienced. Lillian, the optometrist, is knowledgeable, kind, and takes the time to take careful measurements on eyeglasses and lenses (specifically progressive lenses, which can be very challenging); she clearly explains everything. During one visit, I also worked with Lilly, who was so friendly, reassuring, and incredibly helpful with a true “no problem” attitude. Dr. Singh is outstanding. He spends so much time with me during my visits that it genuinely feels like I am his only patient that day. His attention to detail and level of care are rare, and I left feeling completely confident in my eye health and that my Contact lenses and glasses are going to be just as I need for the next two year or two that my insurance will cover! Highly recommend.

I had the best experience here! Everyone was super kind and helpful. This was my first complete eye exam and Dr. Singh did a great job explaining everything to me about my prescription. They also have so many great frames to choose from. I was very pleased with my experience.

I'm a new patient. I used to drive to the PAMF clinic in Santa Cruz, but this is so much easier, plus it's in a shopping center where I can do grocery shopping, etc. at the same time. Unlike at grossly overloaded PAMF, I got a scheduled appointment in days rather than months. The last time I went to PAMF, they did the legacy standard eye exam with pupil dilation, which is so inconvenient. Insight uses new state-of-the-art advanced equipment that eliminates the crude pupil dilation step. As well, the examination was more nuanced and detailed than the legacy approach. The place is well organized and pleasant. Dr. Singh was great and is highly qualified according to his background description. I'll be getting an annual eye exam at Insight from now on and can highly recommend this business.

Excellent experience!! The doctor and staff were very pleasant and extremely professional. Highly recommended. Lillian was really helpful with my frame choices.

This was first time at InSight Eyecare. The staff was very friendly and attentive. Easy conversation with the doctor going over all aspects of my exam.