John A Katzaroff OD Inside Costco

We didn’t personally see Doctor K, but I’m assuming he is the owner of this office. Your receptionists are very unprofessional. We had to wait for about 45 minutes, despite having a scheduled appointment. I understand, things get backed up but your receptionists were not very welcoming when we checked in. One of them took their lunch or break in consult room #2 and came out burping loud, it was so disgusting especially since we smelled his burp all the way from where we were sitting! Highly unprofessional and to be honest not a place I would like to come back to. I never got the name of the receptionists, but they were both male working late evening.

10+ Years of Excellence – The Best in the Valley! Best in the valley! This team goes above and beyond to make sure you're happy. Don’t believe the 1-star reviews—I’ve been coming here for over a decade and have seen them provide amazing service, even to difficult customers. They are especially great with contacts and troubleshooting lens issues. Thanks, Dr. Katzaroff and the 10/10 team!

I don't want to age myself, but I've been coming to see Dr. John A Katzaroff for over 20 years. He's the nicest man and has been there with my throughout my optometry journey. I still remember being 12 years old and having the receptionist teach me how to put in my contacts for the first time. Anyways, now that story time is over, onto the review. You easily make an appointment in person or by calling the office. The contact exams are $109 and the glasses exam are $69. That is their amazing Costco membership price. Once given your glasses prescription, you can order glasses in the eyewear department or take your prescription and order elsewhere but I always get my glasses at Costco. They order them for you and come very fast. Today at my exam I learned I don't need contacts anymore since I had been wearing them originally for an eye condition I had called amblyopia. I was given a prescription for glasses just in case I want to get them in the future but I am going to try without them for now. I always looking forward to seeing Dr.Katzaroff. See you soon, but hopefully not to soon

The worst experience I have had in 25 years of wearing glasses. Not only did I have to wait over an hour for a scheduled appointment, but Dr Katzaroff gave me a prescription that was so off, I couldn’t read at all. I scheduled another appt. with him and again had to wait almost an hour. The second prescription was as bad as the first. Since then, I’ve left several messages trying to resolve this, but he has not returned my calls. I am now out several hundred dollars and I am starting all over with a more competent optometrist. BTW, when I told my daughter this story I found out that she too had a HORRIBLE experience with DR. K and wound up having to go to another optometrist for a new prescription. Lastly, if after reading this you are foolish enough to go there, wear a snow suit. He keeps his office at near arctic temperatures. When I asked him why it was so cold, he answered it was the only way he could keep himself awake. I think it’s not working. Dr. K is asleep at the switch.

Dr. Katzaroff always makes sure the new prescription will not only correct my vision, but corrected to my comfort level by listening to my concerns and addressing issues. The staff here is always friendly and professional. They are busy so make sure you make an appointment and give yourself some extra time before you schedule things afterwards.