Kalamazoo Valley Eyecare

The reviews are true: Dr. Fox is rude, unprofessional, and all around unpleasant. Do not recommend this practice, especially for children.

I love going there the staff is so friendly. Dr. Fox is good at explaining everything that she is about to do. Always has a smile . They have a great selection of glasses to choose from also. I recommend to going there.

Dr. Fox is awesome. I would suggest her to patients of any age. Also the lady that handles the glasses is wonderful. I believe her name is Rebecca. Everyone was great with children including my four year old who was by no means on his best behavior! 5/5 stars hands down! Love this place!!!

Dr. Fox is RUDE and disrespectful to the patient (or parent), if she does not get her way. My 1.5 year old son had a horrible first appointment (not necessarily the doctor's fault), but I knew she did not get a good read on what his prescription should be. Therefore, I took him to get a second opinion at another Pediatric Optometrist in town. The appointment at the second doctor went much better, and turns out, his lens prescription does need to be adjusted. Dr. Fox REFUSED to help us, despite the fact that I sent an updated prescription and was very kind in asking for help. She said she was "happy" to cancel his glasses, and told me to return them. She would rather make a small child go without glasses and find new ones elsewhere, than simply updating his lenses for us. Also, when she told me his condition, she simply gave me a brochure and told me to "google it". Poor care if I've ever seen it.

Dr Fox has mentioned before she had a hard time getting staff to come back after Covid. Well I can see why. She was extremely rude to her employee right in front of us and I was embarrassed and felt bad for her employee. It is clear Covid is not her problem keeping staff, it is not treating her employees with respect. Do better Dr Fox.