I would like to take a moment to recognize the outstanding customer service I received from Charise at the LensCrafters location Bel-Air Mall in Mobile, Alabama. Charise was absolutely amazing — very informative, patient, professional, and genuinely kind throughout the entire experience. She took the time to explain everything clearly, answered all of my questions, and made me feel comfortable and valued as a customer. Honestly, I would not have made my purchase if it were not for her excellent service and caring attitude. It is rare to encounter someone with this level of customer service today, and I truly wish every business had someone like Charise representing them. She made the experience pleasant, stress-free, and memorable. Please recognize her for going above and beyond. Thank you again, Charise!
About
Located at 3291 Bel Air Mall in Mobile, AL, LensCrafters is an optical shop serving the Mobile area. The location sells eyewear and contact lenses but does not list eye exams. Listed services include glasses & frames and contact lenses. EyeMed, Superior Vision, Spectera and Aetna Vision are among the 13 vision plans accepted. It is open 7 days a week, including weekends, with evening hours on weekdays. Walk-in visits are welcome. Call (251) 471-5239 to confirm hours and coverage before you visit.
- Listing type
- Optical — retail only, no exams on site
- Address
-
3291 Bel Air Mall
Bel Air Mall
Mobile, AL 36606-3207
Get Directions - Phone
- (251) 471-5239
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 10:00 AM – 8:00 PM |
| Tuesday | 10:00 AM – 8:00 PM |
| Wednesday | 10:00 AM – 8:00 PM |
| Thursday | 10:00 AM – 8:00 PM |
| Friday | 10:00 AM – 8:00 PM |
| Saturday | 10:00 AM – 8:00 PM |
| Sunday | 12:00 PM – 6:00 PM |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Reviews on Google 605
Charise at the Bel-Air mall location is very professional as usual. She assisted me the last time I purchased my glasses. She took her time and guided me through selecting my frames. She never made me feel rushed or pressured to purchase anything I didn’t want. I love her!
Reese, did an amazing job helping me out. Great customer service. If you're ever in need of a new set of eyes, stop by and see her.
I came to LensCrafters desperately in need of a screw to fix my glasses. The Lovely Ms Reese was there and saved the day. After experiencing her polite attitude and demeanor, I will definitely always choose this place to do business .
I had an amazing experience at LensCrafters today! Reese was welcoming, knowledgeable, and incredibly patient throughout the process. Reese took the time to help me find the perfect frames, explained all of my lens options without any pressure, and made sure I was completely satisfied with my selection. The customer service was exceptional from start to finish, and I truly felt valued as a customer. Reese had updated top notch equipment for measuring my glasses to make sure that they were going to fit perfectly!If you’re looking for quality eyewear and a friendly, professional staff, I highly recommend visiting LensCrafters. Thank you for making my shopping experience so enjoyable!
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