Buying glasses can be a big step and somewhat overwhelming. Candace was a delight to work with. She's so knowledgable and good at what she does that I felt very happy and comfortable making my decision. I appreciated her patience while I made my decision between so many good choices. Will definitely be recommending and coming back.
LensCrafters
About
LensCrafters is an eye doctor and optical shop in Santa Ana, California, located at 3370 S Bristol St. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include glasses & frames, contact lenses and contact lens fitting. The practice is in network with 12 vision plans, including EyeMed, Superior Vision, Aetna Vision and Cigna Vision. Walk-ins are accepted. Call (714) 641-5950 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
3370 S Bristol St
Bristol Place
Santa Ana, CA 92704-8203
Get Directions - Phone
- (714) 641-5950
- Languages spoken
- —
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Los_Angeles. Holiday hours may differ.
Reviews on Google 313
I am giving a five star review because of Dr. Robert Torney. He is the best he takes time in talking to his patients and gave me advice on reducing my bloodshot eyes. Regarding the LensCrafters Manager, Candice, I would give her zero stars. She is not a people person, she is rude, all she’s interested is in selling lenses overpriced glasses to people who can’t afford them.
5 star review of this location and Karen! Her Knowledge was amazing of both product and application both superior and surpasses anything I’ve experienced! She has truly made a difference!
Terrible customer service experience. I have never felt so dismissed as a customer. After multiple interactions with this location, I can confidently say I will not be returning. The lack of professionalism and accountability was extremely disappointing from the manager to the employees already submitted my complaint in the forms
First time visit was amazing! Was greeted right away and was also attended immediately! Candice and Jonathan were super nice and knowledgeable! Really helped me during all of the experience. The DR and other staff members I interacted with were all super nice ! Will recommend to family and friends
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