Amazing, quick, and easy place to receive help. Was attended by the manager I believe, Vinny B., and he was so sweet and kind and even got to enjoy a nice, pleasant conversation as he helped me with fixing my glasses right away.
About
LensCrafters is an optical shop in Dover, Delaware, located at 1365 N Dupont Hwy Ste 5040. This is an optical shop for glasses and contacts; eye exams are not listed at this location. Listed services include glasses & frames and contact lenses. The practice is in network with 12 vision plans, including EyeMed, Superior Vision, Aetna Vision and Cigna Vision. Walk-ins are accepted. Call (302) 674-9428 to confirm hours and coverage before you visit.
- Listing type
- Optical — retail only, no exams on site
- Address
-
1365 N Dupont Hwy Ste 5040
5040 Dover Mall
Dover, DE 19901-8726
Get Directions - Phone
- (302) 674-9428
- Languages spoken
- —
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Reviews on Google 446
This store is the best. I lost a screw out of my sunglasses and stopped by here to see if I could buy a replacement. I was greeted by a gent named Vinny right away who was able to find me a replacement and tightened the other ones up for me free of charge to save me from losing my lense while out and about. I was in and out in less than 5 minutes and got to window shop their great selection of meta glasses at the same time. I would absolutely recommend this store for any eye glasses needs, I know I'll be back when I need a pair.
I am Hard on my glasses and needed an adjustment terribly. I called My local Lenscrafters and was greeted by Gabrielle who answered with best calming voice and answered all my questions! I was the at the store within 10 mins at was greeted by Store manager Vinny! Conversation and education was great! The adjustment on my 3 pairs of glasses Flawless! ai can see now and feels like I got new glasses on again! Thank you!
Customer service was top tier. My presence was quickly acknowledged when I entered the store, even though all of the associates were assisting others, and the expectation of being assisted as soon as possible was established. I did not have to wait long before someone came to help me. My transaction was smooth and very quick. I was pleasantly surprised at how quickly I was able to get in and out.
Vinny was amazing!! He helped me with my glasses repair and was so kind and easygoing. It’s great to see such genuine kindness in customer service!!!
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