Dr. Beal is great! Retail store is not! Showed up 5:55, 5 minutes before close. (Earliest I could get there after work) The lights were off and door locked! Two employees standing at register, as I knock at the door. I just needed to pick up my finished glasses. Called store, no one picked up as they stood at the counter. A minute after closing the woman came to the door and I told her I was here before closing and the doors are locked and she got my glasses and handed them through the door while I remained standing outside. How rude and horrible customer service. The employees don’t care and it shows! Won’t be back after buying designer glasses there for over 10 years.
About
LensCrafters serves patients in Mentor and the surrounding part of Ohio from its office at 9599 Mentor Ave. Come here to buy glasses or contacts — exams are not listed at this address. Listed services include glasses & frames, contact lenses and sports & safety eyewear. Insurance accepted includes EyeMed, Davis Vision, Superior Vision and Spectera (14 plans in total). It is open 7 days a week, including weekends, with evening hours on weekdays. You can walk in without an appointment. Call (440) 350-4798 to confirm hours and coverage before you visit.
- Listing type
- Optical — retail only, no exams on site
- Address
-
9599 Mentor Ave
Mentor, OH 44060-4521
Get Directions - Phone
- (440) 350-4798
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 10:00 AM – 7:00 PM |
| Tuesday | 10:00 AM – 7:00 PM |
| Wednesday | 10:00 AM – 7:00 PM |
| Thursday | 10:00 AM – 7:00 PM |
| Friday | 10:00 AM – 7:00 PM |
| Saturday | 9:00 AM – 5:00 PM |
| Sunday | 12:00 PM – 5:00 PM |
Currently open — closes at 7:00 PM. Times shown in America/New_York. Holiday hours may differ.
Reviews on Google 193
When I walked into the store I was promptly greeted by Laurel. I explained to Laurel what I was looking for and she was able to help me with my selection. Laurel was great to work with and look forward to getting my new prescription glasses. Thank you for the great service.
Doctor was rude and they charged me after telling me that I was fully covered. I needed help learning how to put contacts in. They wouldn't help. They said, "Can you see? " I said yes I can. She said "then your contacts must be in" like what?? I have my eyes dilated I literally can't see if they were in. I've met drill instructors cooler than that in boot camp. Recommend this place to your enemies.
I would recommend anyone to go to LensCrafters. It was an amazing experience. I wish I had my glasses I would post a picture I love them alot.
Did not buy my Ray Ban sunglasses from them, but took them in to be adjusted and Lindsey was able to help me out! They fit like a glove now!
Reviews are written by Google users and shown as published on Google. EyecareSearch does not edit, verify or rank them.