I had a wonderful experience at LensCrafters, thanks to Carlea. She was incredibly kind, friendly, and welcoming from the moment she started helping me. She took the time to explain everything clearly, answered all of my questions, and never made me feel rushed. Carlea was very knowledgeable and offered helpful suggestions based on my needs. She showed me different products, explained the benefits of each, and made the entire process easy to understand. Her professionalism, patience, and genuine personality made the experience enjoyable. Excellent customer service is hard to find, and Carlea truly went above and beyond. LensCrafters is fortunate to have someone as friendly, personable, and knowledgeable as her. I highly recommend asking for Carlea if you visit!
About
LensCrafters serves patients in Eugene and the surrounding part of Oregon from its office at 400 Valley River Ctr. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. Insurance accepted includes EyeMed, Davis Vision, Superior Vision and Spectera (14 plans in total). Care is provided by Christopher Leder, OD. It is open 7 days a week, including weekends, with evening hours on weekdays. You can walk in without an appointment. Call (541) 687-2926 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
400 Valley River Ctr
Valley River Center
Eugene, OR 97401-2124
Get Directions - Phone
- (541) 687-2926
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 10:00 AM – 7:00 PM |
| Tuesday | 10:00 AM – 7:00 PM |
| Wednesday | 10:00 AM – 7:00 PM |
| Thursday | 10:00 AM – 7:00 PM |
| Friday | 10:00 AM – 7:00 PM |
| Saturday | 10:00 AM – 7:00 PM |
| Sunday | 12:00 PM – 6:00 PM |
Currently closed. Times shown in America/Los_Angeles. Holiday hours may differ.
Doctors at this practice
Reviews on Google 864
The entire staff was amazing, but Tichelle was truly one in a billion. She deserves a 56% raise and a stake in the company—seriously! 😄 Honestly, everyone here took wonderful care of me, and the whole process only took about 20 minutes, which has to be some kind of record. Tichelle went above and beyond to make sure I got the best deal possible and really helped me understand how to use my insurance in a way that actually fit my needs.
I came back here to get my glasses adjusted and figure out why I had difficulty focusing on far away objects with my new prescription. Veronica and Carlea were incredibly helpful and informative. They assisted in adjusting my glasses which now feel much better for me and offered to have my come back in for a prescription follow-up if things were still out of order. (◍•ᴗ•◍)
Scheduled an appointment today to replace a pair of lost glasses. I was helped by Beth and she was able to assist me in an incredibly efficient and caring manner. I’ve been going to this lens crafters for a while now and they never fail to amaze me with their customer service, thank you!!
I really appreciated my experience with Carlea! She was incredibly helpful in finding frames that fit my extra narrow face. Even going so far as to replacing sunglass lenses with prescription lenses so I could stick with the frames that fit best! So knowledgeable, friendly and accommodating when possible. Thank you, Carlea!
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