LensCrafters

I had a wonderful experience at LensCrafters thanks to Andrew, the store manager. He guided us very well throughout the process and helped us choose the perfect glasses. Andrew took the time to show us the best options and explained everything clearly. He made sure we picked styles that truly suited us. His approach was very patient, friendly, and professional. We never felt rushed and really appreciated his honest suggestions. Overall, it was a smooth and pleasant experience. Highly recommend visiting this store and asking for Andrew!

Andrew at the LensCrafters Redmond store was super helpful with my defective sunglasses. He took the time to understand the issue, guided me through the complaint process, and made everything easy. Really appreciate his patience and great customer service. Thanks, Andrew!

Wonderful staff. Drew helped me through the check-in and pre-screening process, and made sure I felt comfortable with the machines. Vida was so kind and accommodating while she assessed my eye health. She made sure she answered any questions I had. Scott guided me through the vast selection of frames and shared his expertise on fit and style. I appreciated the time and care he put into helping me select the right frame. It felt like I had a personal shopping assistant who took into consideration what I liked and disliked, and we were able to bounce off ideas super easily. It was a wonderful time shopping for the perfect pair of glasses. The entire staff are good at what they do ✌️

Andrew and his crew were very courteous, professional and informative. They answered all of my questions thoroughly. I had an online return and they processed it with no issues, and we're able to replace the online order with something that's going to work much better for me. Overall a fantastic experience!

Thank you Tom for a smooth experience. I ordered prescription sun glass lenses and it was easy and fast. Tom looked up insurance and out of pocket costs and helped me figure out what is the best way