Lenscrafters

Making the appointment was pretty easy. The day of the appointment the staff was very cordial, helpful and professional. During the exam the doctor and the assistant were fantastic. The sales representative was very very helpful and professional. Kudos to the team at the Roosevelt Blvd store

The front desk lady said nothing when we walked in the store except that she stared at us. The store texted my husband at the wrong number so he never received the text about his glasses readiness and the tint he requested wasn’t no where near as dark as he expected and it takes another few days to have them ready. The male clerk didn’t even apologize. The store was very small compare to other locations we visited in FL and the ambience is like a warehouse. I cancelled my appointment.

Leroy was quite helpful and personable. I was greeted warmly upon entering by him and he offered his assistance. I needed a slight adjustment to my eyeglasses and I also purchased lens cleaner, and a microfiber cloth. I was asked about donating to the OneSight when he asked. I was thoroughly satisfied with his service.

The opticians were very friendly and helpful! I appreciate the laughs and the great hospitality. I was told that my glasses would take two weeks maximum and I received them in four days!! Go visit the LensCrafters on Roosevelt in Jacksonville, FL- you won’t be disappointed 🙂

Amazing customer service! My daughter’s glasses bent in half of vacation in Jacksonville :(. Spencer took care of us quick and offered her more comfortable nose pads! THANK YOU