Lenscrafters is an eye care practice in North Charleston, South Carolina, located at Woods Ave. This is an exam-focused practice; it does not list an optical shop, so bring your prescription elsewhere for frames. The practice is in network with 8 vision plans, including EyeMed, Aetna Vision, Cigna Vision and Humana. Care is provided by Chad A Carlsson, OD, NBEO-Board Certification. Walk-ins are accepted. Call (843) 569-3937 to confirm hours and coverage before you visit.
Services not listed are not offered at this location.
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Gwen provided exceptional customer service. She was professional, knowledgeable and inclusive. Our experience was pleasant and informative. We will be moving our business over to LensCrafters with confidence and peace of mind. Thank You Gwen and Your excellent Team for all that You do!
My rayban wayfare decided to short out and did not work, they had expensive prescription lenses in them. For free they removed the lenses and put in the factory lenses. Now can return them and get a new pair. Great Service
The doctors are polite and the ladies that help around are too but the manager was very rude when I called to order lenses for my son who has his insured and they got scratched. She told me she was the manager when I didn’t even ask. It seemed like she was more concerned with letting me now she was in charge than actually helping me with my problem
At first they didn't have there info correct because my kids had 2 insurance, til I had to pull out my info online for them to correct it. Afterwards Caleb did an amazing job with helping me pick my options for my kids. I was able to get 2 pairs for less then $190. That was awesome!! Will be back next week to get my 2 pairs.
Caleb gives excellent customer service. Always with a smile takes his time with everyone. We have witnessed his professionalism on several occasions. It really stands out because this type of service is not common anymore. I hope he is recognized for his commitment to taking care of customers as this is a great reflection of the company. The CEO should grab this employee and have him assigned to training. Caleb, employees from different professions that perform the way you do go far so keep striving.
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