Dr. Hayden Matli was excellent! I very highly recommend her. She was friendly, personable and extremely knowledgeable. She listened and went above and beyond to make sure I got exactly what I needed from my prescription eyewear. Allow me to tell the story.
She easily took care of my lenses for distance vision. The reason I am writing this review is for her determination to solve a specific, probably not to common request of mine. I utilize a sit stand desk pictured below, which not only has my computer keyboard on it, under it I have a piano keyboard that slides in and out, which is important to know.
I wanted my prescription to allow me to be a bit closer to the desk to type on the computer keyboard, but also work when I pull out the keyboard and back up. She worked over several visits even allowing me to bring in my computer and a tape measure to make sure that we got the right distance. Between one visit and another, she actually did some additional research and calculations to make sure that when I came in, she had what I needed.
During my second visit, she pulled out some old school specs as you see in the picture to get very precise measurements. This is truly an example of service with no limits and a relentless pursuit to solve a problem and create value. In a world of fast paced care, it is great to see someone who is truly dedicated to their craft to this level. Lastly, a special shout out to the two wonderful ladies at the front desk. They both had great attitudes, very personable, knowledgeable, and you could tell they really enjoyed helping people. I had an excellent experience and believe you would as well.
