I came to Medford Optical on the recommendation of a good friend, and I had a great experience with Umberto Rossetti, optician at Medford Optical. He is professional, knowledgeable, and took the time to ensure I found the right frames and that my glasses fit perfectly. He exemplifies exceptional customer service, making the whole process smooth and comfortable. It’s obvious that he genuinely cares about his patients and takes pride in his work. Chandra Richardson, optician at Medford Optical, is also extremely helpful and patient when addressing patients’ eyewear needs and concerns. I am now a returning customer ten times over. I highly recommend Medford Optical to anyone looking for quality eye care and outstanding customer service.
Medford Optical
About
Located at 16 High St in Medford, MA, Medford Optical is an optical shop serving the Medford area. The location sells eyewear and contact lenses but does not list eye exams. Listed services include glasses & frames. VSP, EyeMed, Superior Vision and Aetna Vision are among the 10 vision plans accepted. Care is provided by Vivian Schaefer, OD. The optical carries 36 frame brands. Walk-in visits are welcome. Call (781) 391-8222 to confirm hours and coverage before you visit.
- Listing type
- Optical — retail only, no exams on site
- Address
-
16 High St
Medford, MA 02155-3820
Get Directions - Phone
- (781) 391-8222
- Languages spoken
- English, German, Arabic
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Staff
Reviews on Google 93
I was a walk in and was treated like a long term customer. They are local and amazing for glasses, great selection, and the Ophthalmologist is fantastic . Everyone is friendly, knowledgeable and very flexible to accommodate your schedule. I highly recommend them.
We took our 3 year old daughter to get her first pair of glasses. We had no clue what we were doing. Thank goodness for Chandra— it is clear that she has a million years of experience with pediatric optometry! Not only did she thoroughly and patiently explain things to us, she got our child focused and excited about her glasses! She’s amazing and made this experience so fun and enjoyable! Thank you to Chandra, and if anyone out there has a kid who needs glasses— I cannot see why you would take them anywhere else! (Yes that was an intentional vision pun… sorry)
Been feeling very welcome at Medford Optical. Umberto Rosetti, the optician who's in on Wednesdays--has an almost magical gift getting frames to fit just right! and teaching everything you need to know about how to identify (and thus distinguish/request) lens quality. Also Chandra beautifully rescued my current glasses (purchased elsewhere) when I broke off one whole side. Finally, last week their eye doctor, Dr. Schaefer, performed one of the most patient, thorough exams I've ever had.
I just had my first visit to Medford Optical and I couldn’t be happier! I was in need of an updated eye exam but kept putting it off. With an upcoming extended business trip less than a week away I broke my glasses and my backup glasses were already in rough shape, Umberto stepped up! He got me in front of the Dr right away, upgraded my script and with the help of Chandra, they got me two pairs of glasses in hand in less than a week and at a very affordable price! If you follow my reviews, you know service is paramount with me, and in today’s day and age of great service and quality at an affordable price is important to you, look no further than my new friends at Medford Optical.
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