Miramar Eye Specialists Medical Group

I do not recommend this location due to . I called at 8:04 AM on 5/6 to request the extra pair of contact lenses I was explicitly told by Dr. Chiha were carried. I asked if pickup in Camarillo is possible and was met with two minutes of a rude one sided conversation even after I admitted I understood. Following this, I was rudely interrupted while I was about to ask if a certain day worked for pickup in Simi Valley and the person on the phone again tried explaining why Camarillo wouldn’t work despite me clarifying I understood and was asking about something else. I asked who I was speaking to as I had additional questions regarding other matters related to my appointment. I was told “call representative” and the person hung up on me before I could even ask the additional questions I had. Very frustrating experience working with the customer service here and it does not seem patient’s time is valued. I’m giving two stars instead of one because the gentleman in the optical department was very helpful and called back.

I wish I could give zero stars for the experience we had. My sister and I had taken her 4 year old son for an eye exam for the first time. This was a new and scary experience for him as seeing these big machines were intimidating. Like many toddlers it took a little effort to help him relax for the various tests, however Doctor Yara Chiha was EXTREMELY IMPATIENT and seemed very irritated. She commented she had seen patients younger than him that cooperated better and even demanded him to stop looking around and not to cry! This sat with me for a few days as I was shocked and angry that someone could lack compassion. I do not recommend this location for anyone that has children.

Unfortunately I do NOT recommend this place! The doctor is nice but his scheduling coordinator is absolutely horrendous! We’ve been trying to schedule cataract surgery since October! My mom cannot see she has been in tears practically everyday and Lucia doesn’t have enough decency to actually follow up! I told her in a voicemail to please just call and if I’m not able to answer to Please leave a voicemail with the details and we would be there rain or shine but the lack of urgency or communication has been absolutely terrible. Also the doctor as nice as he is should be on top of the patients making sure that all of them Are being followed up with!

I want to give a big shout out and thank you to the optician Levon Avakian. My husband broke his glasses and he was able to get us in and fix the problem immediately. He was also very thoughtful and kind.

Very kind and attentive great doctor the grass is your beautiful the ice specialis Evon he was serdome je helped me puck hje PERFECT GLASSES I would Definitly tecomend this place for eye exam and glasses a 5 star extabishment