Musc Physicians

I’m shocked at the normalization of 2+ hour wait times. When I expressed my concerns to Dr. Perry, she responded “now that you’ve chewed us out, let’s see if we can help you,” which I also found inappropriate. I don’t think that expressing concerns regarding my experience constitutes “chewing (them) out,” I think that as the patient I should be allowed to express my concerns and feel heard, especially when the experience was largely negative. Soooo disappointed in this experience and honestly will be telling my loved ones to steer clear. I was there for almost 3 hours, 10 minutes of which were spent with the doctor. Poorly managed clinic.

I cant speak highly enough of the eye care i receive from the Storm Eye Institute. My team consist ofDoctor Ullian my Ophthalmologist, Dr. Tang my Retina specialist and Dr. Rocha who just fixed my cataracts. I cant imagine getting better care anywhere. All three have guided different areas of my eye health and i recommend them to anyone looking for eye care.

1 Rescheduled my kid’s appointment, I showed them the screenshot what was initially scheduled but nobody cared. 2 Scheduled again - they cancelled a couple of days prior to the appointment. 3. Scheduled again - came to the institute and they told me the doctor is in a different location. Asked the receptionist to call and inform that we will be 15 minutes late. We rushed from one location to another and we made it, yes 15 minutes late but the doctor left “ for emergency”. It ALWAYS takes at least 1 hour to get everything tested before you actually SEE the doctor. So even if we made it on time, she wouldn’t be able to see us ??? I don’t understand. By the way, my son has Medicaid, so maybe I do understand doctor’s attitude.

Have been going to MUSC for years and have never had to wait for HOURS to see the doctor. Waited for over two hours to not even get an exam room and ended up having to leave because I had to work (and was still late). Rescheduled me quickly for a few days later first thing in the morning. Got there early and I still waited for hours to see the doctor!! I even had to cancel my other appointment I had later that day because I was not going to make it. No updates were given. If I would have know this before coming to these appointments, I would have asked for a referral to another office. I’m not sure what the problem is as I’ve seen many reviews talk about their long waits but it is ridiculous. I don’t plan to spend all day at a doctors office and MUSC should either communicate about this more or not overbook!

After waiting six months for an appointment, my wife showed up on time at 2:10pm. As of now 5:00 pm she is still waiting for Dr. Perry to show up and perform the visit. Not even in a third world country this could be acceptable. Completely unprofessional and inefficient way to conduct and provide medical service. MUSC should be ashamed, and step up to a modern and effective medical world!!! Why giving an appointment if the office is unable to respect it. It’s a complete disrespect to the patient, like our time is not a valuable resource. Storm eye clinic at MUSC is a disgrace!