Northcross Eye Associates

I have gone to Northcross Eye Associates for many years now. Dr. Jason Crawford and his team are outstanding every time I visit. His office has a very personable atmosphere, they are very efficient in their intake/visit time, and I always come away feeling like they care. In addition to regular annual visits, Dr. Crawford tries to accommodate problem visits should they arise. He is attentive and goes out of his way to help, whether it’s by offering his own advice and care or helping to connect patients to providers who can help if their needs are beyond optometry. Dr. Crawford really listens, and I like that he’s willing to take the time to help you navigate any questions or concerns you might have. He has been a phenomenal provider. I highly recommend him and his office for your eye care needs!

I would not recommend Northcross Eye Associates. In total, my family has received an incorrect prescription four times. Three of the times, they did a quick recheck to correct the prescription. However, they are no longer willing to work with their patients to correct their error. After taking your insurance, they will charge you for a recheck to correct the presciption. The communication and professionalism at this office is low.

While trying to find an eye doctor who would take our new insurance I came across Northcross Eye Associates. After reading good reviews I decided to make an appointment and was able to get in very quickly. All of the staff is super friendly and I can only say good things about this office. Dr. Crawford takes his time to make sure you completely understand everything he is explaining. Would highly recommend Northcross Eye Associates to anyone.

Wouldn’t recommend this place to anyone. I made an early morning appointment to avoid delays. They stuck me in a room, and 30 minutes later I was still sitting there. No one came in to tell me the Dr was running behind or anything. I went to the front desk and the lady was on the phone, so I just walked out. When you sit there for 30 minutes that immediately signals that my time isn’t important or valuable, and it’s all about them. Just save your frustration and don’t ever go there.

Worst eye doctor I have ever been to. Wrote me a prescription for a contact lens I couldn’t see out of which I am ok with being maybe it didn’t sit well in my eye ! A fly planes for a living and needed a lens I could see out of and the office refused to allow me to order my previous prescription that worked fine . Overcharged for visit as well as an order for contact lenses . Would never go back !