Oakland Ophthalmic Surgery

I am 77 years old and have visited countless Medical facilities. However, I have never had the experience that I had at this facility. I was scheduled to see Dr Page on April 14, 2026. Unfortunately due to a viral infection I called the office on April 13, 2026 at 10.20am and rescheduled my visit to May 14, 2026 at 2.10pm. Since I did not receive a confirmation text, I sent a text message at 6.05pm the same day to remind them to send me a confirmation. Their response was that since the office was closed they would respond during normal business hours. I never received the confirmation text. I did receive a text message on May 06 including a video describing cataract procedures. Feeling confident that my visit was scheduled for May 14, I went to the office at 1.50pm on May 14, and to my utmost surprise I was told that I had cancelled my appointment, and Dr Page was in surgery., and that I could schedule a new date. I was absolutely flabbergasted, and told the staff to just forget about it and walked out of the office. I have never felt so disgusted with a medical facility with such an incompetent and unprofessional staff.

I can’t say enough great things about this office. On two occasions, I needed to be seen urgently, and they went out of their way to expedite my appointment the same day. The doctor was incredibly attentive, explained everything clearly, and made me feel completely at ease during a stressful situation. Outstanding care from start to finish.

Have been seeing Dr. Jancevski for the past three years. She's thorough, listens well, gives good explanations, and is very nice. The whole team at this practice are very nice, considerate, and organized and I haven't ever felt like a number in any part of the visiting processes!

I was a patient of Dr. Jancevski's for several years. The last time I had an eye exam, she was in a terrible hurry. My eye exam with the tech was over and she came in very briefly. As she got up to leave, I tried to ask her to wait because I had a big concern with my eyesight that I needed her to look into. I started trying to tell her that I have been seeing black spots in my vision, especially in low light. She cut me off, stated definitively that my eye exam was good and that she'll see me next year. Then she walked out of the exam room. I was stunned at the lack of concern and the rudeness. So, I went to the Corewell Health William Beaumont University Hospital Eye Institute for a 2nd opinion, and was told I have cataracts. I understand that I am young to have cataracts, early 50s, but it isn't unheard of so Dr. Jancevski should have taken a minute to hear my concerns. Anyway, I liked this practice because the front desk and techs are all nice, and it is very close to my house. So, I just called to see if I can come back to them but choose a different doctor. I was told no, I have to see the same doctor even after I told the receptionist what had happened previously. That is really disappointing. We are the patients, we should be able to see a different doctor if one makes us uncomfortable. So, needless to say, I absolutely cannot recommend this practice, because in several ways now they have shown they do not listen to their patients.

Was going here for 20 years without an issue. Then was suddenly they told I had an outstanding balance from 2 years ago, they lied about notifying me about it, and sent it to collections. Mind you, this was a trivial amount, not a large balance. Seriously, these guys are total scum.