Optic Gallery

The doctor at this location is a nice person; I don’t fault her for this mess. However, the office staff is another story. I ordered contacts via phone and waited a month with zero updates. After calling multiple times over a week, I was repeatedly told they were on 'backorder.' They promised me MULTIPLE times that they would call their supplier and follow up with me, yet I never received a single phone call. I got the impression they were full of crap and simply forgot to order my contacts until I started pestering them. I eventually got a refund and ordered online. The online distributor shipped them the same day and they were cheaper.

Love how kind and attentive the entire staff is as soon as we walked in. The eye physician is amazing as well from beginning to end. She was so patient and made sure my daughter was okay before putting the eye drops in. My daughter was crying and didn’t want the eye drops inside her eyes but the doctor made sure she understood everything about the eye drops before putting it in. The entire visit was amazing and I love it.

Have you seen the movie Smile? The doctor smiles like that and that scared me during. She talks with the smile always on, cheeks high, it was more creepy than friendly, sorry Dr. F! She is a darling sweet girl and applying what she's learned. The staff was friendly though a touch pushy on the upsell like there's commission to be had. Definitely get your subscription and go to Walmart for the Frames. You'll most likely pay at least 300 or more for a pair work regular lens, more if you upgrade. Personally, I would rather get a $50-100 frame and use the $ for the lens.

Great and friendly staff specially Dr. Maria Felix professionalism is superb! I didn’t wait long I got attended right exact at my appointment time.

My appointment was timely, comfortable very efficient. My questions were answered. I look forward to my next visit.