They got the prescription correct. They got the glasses wrong. They also got over a thousand dollars from me. My wife and I can't read with their product. Find some place else to get glasses. As another point of reference the store can’t stand a negative review. So it apologizes on line to impress on you it will do the right thing. As part of that they provide me with a link to help solve my problem. I go to the corporate link and am put on hold with phones, dropped phone calls and wrong departments. No, the link just makes you angry, it doesn’t help. Most important, the “owner“ that answered my review has my information from the sale. If they were honest and serious, why not contact me directly to fix the problem? Answer: they already have a lot of my money. Any time or effort they spend to fix my problem will not benefit them. It’s easier to virtue signal than keep a customer. Again, do yourself a favor…. Buy glasses anywhere else.
