I put an order in for meta prescriptions glasses to be replace on June 18 and I have not received them every time I called I’ve been giving nonchalant unhelpful answers. I was finally told after numerous calls they reordered them (cause apparently the first order didn’t go thru) and didn’t know how long that would take. They never communicated they had to be reorder until it was the deadline(July 2) for my pick up and I went to pick up just told they reordered yesterday. I’ve asked for ordering tracking number was told she would email to me once it appears that was on July 1. I ask could they be expedited because this is unacceptable I was told there was nothing they can do. Here it is July 8, almost a month I still haven’t received my glasses nor have I received an order number for updates on my order. I was told 10-14 day late max here it’s been 20 days and still haven’t received order number to track nor have they communicated with me or try to accommodate after not following the own policy procedures and guidelines this by far is the worst experience I’ve had with any target optical stores
