Payless Optical Outlet

A great store to buy Eyeglasses from. My Insurance Company recommended this Place. My Glasses broke I needed a new pair. They replaced the frame with new one. They were able to still use the old lenses. They fixed my Glasses in Less than 30 Minutes. I only had to Pay for Frames. I also bought perception sunglasses. They took my perception and made new Sunglasses. They took 2 Weeks to come in. They texted me. I came in and the lady fitted them for me.

The friendliest and most helpful people!!! The only eyeglass location in Shreveport I could find infant frames! I went in on a Monday, they said 7-10 days for the glasses to be ready, i don’t live in the area so also about 3-4 days to ship but I got the finished glasses in 5 days! Will be going back everytime!

Literally zero help. My daughter has two insurances and she basically told me she would recommend we go somewhere else. Refused to offer assistance regardless of insurance. Didn’t show me where the kids glasses were or anything.

I went today for the first time and after meeting the staff here, I’am so impressed! Everyone is very friendly and attentive. The reason I began looking for a new place to get my lenses and frames is because I was very uncomfortable with the place I was going to and I didn’t mind seeing if I could get them at a more affordable price. I was really thinking I’d have to pay same amount or so and my main concern was finding a better place where I just felt more comfortable. And to my surprise I found both!!! I’m really looking forward to getting my new glasses and seeing the staff again, this will probably prompt me to get my exams when it’s recommended and not procrastinate when it comes to buying frames and lenses due to “price shock”. Some of the reviews mention they have a good selection of lenses and that’s very true….. I was very impressed. The other place I was going to also had a limited selection and that was another reason why I wanted to try another place. I’m so glad I found this place!!!

First I would like to address the owner who probably has no clue the lady working August 2,2024 Is not good for business. She is beyond Rude. She has a know it all attitude. She argued with me that she can't accept medicad because I had davis insurance . I tried to explain my son doesn't have my insurance anymore. He has medicad. She argued with me telling me it doesn't matter since I have davis I had to pay for his cash. She has no customer service skills . Maybe she should be sent to training . You can't have a money making business if you hire and allow employees to speak to people like she does. She has no clue .she is not anykind of happy she is a miserable person. My advice don't allow her to help customers shop. Maybe put her on bathroom duty