Pearle Vision Troy

Jay has been so helpful in getting my contacts and glasses ordered!!! My eye appointment itself was quick and painless, and I’m all set up with contacts and my first pair of glasses in ten years!!! Thank you guys so much!!!

Friendly customer service and very helpful. Only took an hour and they found every way possible to save me money! I really appreciated them and the doctor was very nice too!

If there is negative star, I should give this poor healthcare service shop. They are just doing glass business, not an appropriate service. Last year went there. Dr. give me (actually my whole family) glasses. That glass makes me worse in vision. They corrected lenses and give me another one. That also same situation. They said they put something to correct my stigmatism. It never makes me better. This year I went again. They give me another prescription lens, or even Dr prescribe me for sunglasses! Same story. I compared the recent glass with my glass I got 2 years back from another place. The old one is much better and comfortable than their glasses what they give last year and this year. I called the shop, same solution... I have to make appointment, which is 1 week later, they will send this lenses to correct black bla..bla bla... and it took almost 2.5 months last year to get my glass after I paid for it. This year it is also going same way...they do not have any faster solution. , and every year they will change lenses, which costs me ~$800 for whole family. Please be aware that they are basically GLASS SHOPE...NOT A RELIABLE EYE HEALTH CARE SERVICE. STAY AWAY FROM THIS SHOPE.... Got called from one of their manager to discuss the issue. I explain, but manager seem indicate Dr give prescription on what I said, means it's my fault. Finally got her very unprofessional attenuate. I am looking for approiate way to complain about this service..if anyone knows where to complain, please let me know....It will really help others...

This a very poor eye care service. Their service quality is not good. If there any issue with lease as my husband is having, there is no faster service to resolve the issue. It's not one time, we are having issue every year we started to go there from last 2 years. This is end... Be aware about this glass shop. One of their manager called my husband to discuss the issue and showed a very unprofessional attitude.

I have been coming to Pearle Vision for almost five years, if not longer. This specific office will always be my favorite place. I look forward to my appointment every year. They are so personable and kind, they even remember me after a year, even though I know they see my name on the appointment list. They don't make me feel like just another patient. They even help me pick the best glasses that fit my personality. I swear, I never want to go anywhere else. On top of everything else, they are quick to reach out to make sure I know when my contacts and glasses are ready for pick. I love being there and I will be continuing going and recommending people to visit them.