R. Mostafavi MD Ophthalmologist

I would give 0 stars if I could. First off, trying to make an appointment is IMPOSSIBLE. Either the phone rings and rings and rings or you’re kept on hold for an hour. When you finally get someone, she sounds like she could care less about her job. I gave all of my insurance information and confirmed my appointment. Fast forward to my appointment, I show up at the office a half hour before since I was a new patient to find out my appointment was cancelled without my knowledge!! & to top it off the receptionist called the “coordinator” & she lied through her teeth claiming she called me twice and left me two messages to tell me my appointment was cancelled. I never got any sort of call, email, text, nothing. They couldn’t do anything for me besides offer some careless “sorry you’re frustrated”. Absolute waste of time, save yourself and find a professional establishment.

Very disappointed as I have used this office for my son’s eye exam before. I called last week for an appointment and there was an issue on my end with my insurance carrier, which was resolved within 24 hours. I decided to give well over the 24 hours I was instructed to call back again today and make an apt. When I called it took 3x to get someone to answer the phone after just being placed on hold not even given the curtsey of being asked “please hold” when the receptionist answered the call she remembered exactly who I was and first started by asking if the issue was resolved, when I told her it was, she said I still couldn’t make the appointment until she called my insurance to verify. I asked how long it would take being that this appointment is emergent and she told me I would receive a call back in 30 minutes. It has now been 3 hours. I’m very disappointed.

Great place! I had and emergency with debris stuck on my iris and they were able get me an appointment quickly on the same day. Within minutes, the debris was removed with zero pain. I feel much better and will definitely be switching over to their services. Thank you!

I have been going there for the past few years. Very nice doctors and staff. When I injured my eye, they were kind enough to squeeze me in for an appointment on the same day. The wait time to be seen by the doctor is very short.

The absolute worst experience I had as a first time patient ! Unprofessional and unwelcoming from the beginning. I would not recommend this place at all. O.D. Roman Polishchuk - your bed side manner is deplorable ! The only respectful staff member there was Latin receptionist at the front desk.