Ray Ban

I recently bought a pair of Ray-Bans and I couldn’t be happier with my purchase. The quality is amazing, they fit perfectly, and they look even better in person. Julio helped me pick the right pair and made the whole experience smooth and enjoyable with his great attitude and knowledge.

Outstanding service from Youssef! As someone who regularly purchases high-value tech products, I truly appreciate dealing with professionals — and Youssef exceeded expectations. He was knowledgeable, transparent, and incredibly supportive throughout the entire process of getting my Meta Ray-Ban glasses. He handled everything smoothly, answered all my questions with patience, and made the experience seamless. It’s rare to find this level of customer care nowadays. Highly recommended — ask for Youssef if you want a stress-free experience.

DIYA IS MY HERO! Promote her. Indescribably awesome experience with Diya in sunglasses repair after my cat yeeted on top of them after just a few weeks of having them. Thank goodness for her.

So glad I opted to come in to the store rather than order online! Veronica was beyond helpful and an absolute pleasure to shop with, I really benefited from her expertise as my glasses prescription caused some roadblocks with the frames I'd originally selected. The store itself also just has a nice vibe and there was lots of space to browse without being on top of other customers - I stopped by a few other sunglasses retailers this week, and the shopping experience here is miles and away better than any of them. Bonus shoutout to Diya who encouraged me to order in-store rather than on the website as the staff are able to take more precise measurements for you in person!

Literally the worst and most unprofessional location. I wish I would’ve gotten the name of the woman that “helped” me. I came in to pick up my new frames that I ordered online. Prescription glasses that I need asap which is why I ordered them for pick up in store. I came all the way from Jersey & this one the closest location to me. Upon walking in I gave the sales woman my name multiple times, because she talked to me from across the room instead of actually walking me to the counter. She couldn’t hear me, and asked me to repeat myself multiple times from across the room instead of coming up to me. I had my suitcase with me so wasn’t trying to go all around the store dragging my luggage which she could clearly see. I asked her if she needed my order number to help her locate my order. She kept telling me my order wasn’t under my name which it was and if she would’ve let me give her the order number she would’ve seen that. She also never checked the email I had pulled up in hand even tho I mentioned it to her. She proceeded to wander around the store for almost 30mins aimlessly trying to locate my glasses and then came back to the computer. This woman proceeded to tell me my glasses had not arrived when they in fact did. I walked out of the store to get service and check the UPS tracking. Then walked back in and demanded a manager. Instead of apologizing she says “We were just about to call you” with my box in her hand. I thought they weren’t arriving till the 20th tho!?! My glasses were there the entire time and these idiots just acted clueless to what I was talking about. I am so disappointed with my experience and this store and will NEVER be back. My frames need to be adjusted but I will take them to the Hudson Yards shop!