Had my glasses adjusted by Angela. She gave exquisite service. Watching her work felt like stepping back into a Renaissance sculptors studio. The way she handled the frames, careful, precise, almost reverent, like a sculptor shaping marble into something meaningful. Every adjustment was intentional. What I walked in with was bent and slightly off, what I walked out with felt balanced, aligned, and somehow… elevated. There’s something rare about someone who treats a small, everyday task with that level of care. It wasn’t rushed, it wasn’t mechanical, it was craft. And I could feel it. Someone give this woman a raise.
About
Ray Ban serves patients in Austin and the surrounding part of Texas from its office at 1011 S Congress Ave. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Insurance accepted includes EyeMed, Aetna Vision, Cigna Vision and Humana (8 plans in total). You can walk in without an appointment. Call (512) 287-7402 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
1011 S Congress Ave
Ste 160
Austin, TX 78704-1779
Get Directions - Phone
- (512) 287-7402
- Languages spoken
- —
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Reviews on Google 61
A glorified pick up locker for online orders that happens to do walk-in purchases. Do not expect anything further. Staff cannot answer questions on warranty, customer service numbers, or really anything other than by the book sales.
This brand never fails me, from sunglasses to prescription eyewear, I love them all. The staff was friendly and helpful with assisting with my insurance
I read a lot of review of rude staff here, but it was all untrue. I actually found everyone to be super helpful -- particularly Angela behind the counter. She helped me re-size some Wayfarers that had arrived warped in the mail by the Texas heat. I mean, she was super accommodating, and didn't mind at all when I kept asking for slight adjustments to get the fit just right. I inquired about the bad reviews. She said: "oh, those people don't work here any more." So, rest assured. This place is great. 5-stars great. Like, "spending 20-min for free to make an experience right for the customer" great. Trust, you're in good hands here.
Martin was amazing! I had issues with my Wayfarers and he fixed them up for me! Would 100% recommend this store!
Reviews are written by Google users and shown as published on Google. EyecareSearch does not edit, verify or rank them.