Red Rock Surgery Center

This was my second time visiting Red Rock Surgery center - and the staff from the moment you walk in to my two nurses that took my vitals to my AMAZING nurse Kelly ( that literally recognized me, ty) and kind anesthesiologist and hands down priceless recovery nurse - all under the car of Dr Nahm, who after 30+ years has given me such relief I never imagined. I will always request the use of this facility whenever it is possible. Thank you for your amazing care, my medical Angels.

The facility is fine. My issue was with billing. My claims have taken 4 months to go through. This put me in a tough position because I had to pay my out of pocket several times over for other procedures this year. When I call to ask the status, no one answers. I leave a message but no response. Other than that, I got 3 spine procedures done there. Not a single time did they schedule an anesthesiologist. I ended up getting the procedures without proper sedation for my first two procedures.

I recently had cataract surgeries performed at Red Rock Surgery Center, and my experience was truly excellent. From start to finish, the staff was friendly, knowledgeable, and incredibly supportive. Everyone I encountered was comforting and reassuring, taking the time to check and double-check everything to ensure my safety and comfort. They also took the time to explain the procedures to me and answered all my nervous questions. The quality of care was outstanding and I felt very well cared for. The facility itself is small but clean, organized, and welcoming. The wait time was reasonable, and the overall atmosphere was positive, comforting and reassuring. Hearing the staff calmly going about their work made me feel confident that I was in very capable hands. My recovery has been smooth, and the outcome of the surgeries exceeded my expectations. I especially appreciated the follow-up call after surgeries to check on how I was recovering I didn't know this place exisited before but now I think it is a great place for anyone in need of outpatient surgical care.

The waiting area here is a disaster. It feels like mental confinement—the space is far too small and poorly laid out, forcing you to sit just a few feet away from people who have zero respect or social awareness. To make matters worse, the seats are terrible and completely unsuitable for anyone dealing with injuries or chronic pain. Being forced to wait for at least an hour in such an uncomfortable, cramped setting is unacceptable for a medical facility. If you value basic courtesy, personal space, and physical comfort, avoid this place at all costs.

Tiffany was my pre-op nurse, and since it was my first time going through this, she did an amazing job easing my nerves and making me feel comfortable. Kelli was my OR nurse,she was incredibly knowledgeable and made sure I was fully prepared for the procedure. Alyssa was my PACU nurse, and she was so kind and helpful throughout my post-op recovery. I’m beyond impressed with the care I received and would absolutely recommend Red Rock Surgery Center to anyone.